Review Time
The boots advertised as 'leather' were actually made of cheap plastic. The support team was unhelpful with the refund process and requested photos instead. I reported the issue to my credit card company. After several weeks, they are now offering a significant discount, but I have no intention of ordering from them again.
This has been a terrible experience for customers due to the low-quality products. Their common response in reviews appears to be, 'we're sorry, please reach out to us for a solution!' This so-called representative is a SCAM! SCAM! SCAM!
The order arrived three weeks late. The 'cotton blend' felt more like polyester. I may try to return it if the shipping cost isn't prohibitive, but based on other reviews, I probably won't bother and will lose $196. I've learned my lesson about ordering from unknown websites.
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