dutydoctor.com

5
5 Based on 13 reviews

DutyDoctor is an online GP service in the UK, providing video and audio consultations, prescriptions, sick notes, private letters, referrals for blood tests, referrals for imaging (e.g. x-ray, CT, MRI, ultrasound etc) and specialist referrals....

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Average Rating

5

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5

13 Reviews

5 Star
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4 Star
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Review Time

Wally B.
An outstanding experience with the doctor

The doctor was truly outstanding. He was very helpful and understanding, never imposing his beliefs on me and always involving me in the decision-making process. His empathy was evident, and he was genuinely a good person. He clearly explained all the next steps, leaving me with a solid understanding of everything.

5
Date of experience: Jan 21, 2026
matiose
Dr. Koyes was truly fantastic

Dr. Koyes was truly fantastic. He is genuinely helpful and understanding. He never imposes his views on you and always involves you in the decision-making process. He was very empathetic and a wonderful person as well. He explained all the next steps clearly, and I left feeling well-informed about everything.

5
Date of experience: Jan 21, 2026
Susan Foster
Dr. Ahmed is a perfect 10

Dr. Ahmed is a perfect 10. My regular doctor wasn’t addressing my concerns, so I found this service. He exceeded my expectations, leading to tests that revealed the source of my pain. I have a chronic condition, and it’s usually blamed for everything. This is the first doctor who didn’t just attribute it to that, and I finally got answers unrelated to my chronic issue! I am extremely grateful and highly recommend him.

5
Date of experience: Jan 16, 2026
Tony Carter
Professional and exceptional service

I had a video consultation with Dr. Koyes, who is a true professional—kind, considerate, and understanding. I felt comfortable discussing my concerns, and he listened attentively, showing genuine care. He followed up after the appointment to update me on findings and explained my options moving forward. This service is excellent; I will definitely use it again and recommend it to others.

5
Date of experience: Dec 10, 2025
Arthur Turner
Quick and easy travel medication service

Fantastic service! I booked a next-day video consultation to obtain a travel medication letter and received the document the same day via email. This was a huge time-saver and hassle-free compared to my regular practice, which typically takes ages to respond. Highly recommended!

5
Date of experience: Dec 08, 2025
Gounder
An invaluable consultation experience

Scheduling my consultation was straightforward and affordable. I met with Dr. Kirkland, whom I had previously seen in person. As before, she was incredibly thorough and professional. The consultation was not rushed, and I felt completely heard and understood. She went above and beyond to ensure I received the necessary treatment and offered invaluable advice. A truly exceptional doctor who is kind and considerate.

5
Date of experience: Nov 17, 2025
Tallulah Rogers
An outstanding first experience

An outstanding first experience with the service. I’ve been dealing with a persistent migraine for 13 days. After discovering this platform on LinkedIn, I decided to try their online service. I had difficulty getting an appointment with my regular doctor and couldn’t afford a private GP. The booking process was seamless and affordable at £45. Within 30 minutes of my consultation, my prescription was sent via a link, and my local pharmacy accessed it without issues. Dr. Koyes was thorough and empathetic, taking the time to understand my situation. I felt cared for throughout. Their mission to make healthcare accessible and affordable is evident. I wouldn’t hesitate to use this service again and highly recommend it.

5
Date of experience: Jul 25, 2025
Layah_58
An excellent doctor

Dr. Ahmed is an excellent doctor and a true professional. He provides the care and attention you expect from a physician. He arranged the necessary tests for my work, reviewed them, and followed up promptly. Great service. 10/10.

5
Date of experience: Jun 05, 2025
Bruno B.
Consistently excellent service

This is my second appointment with this service, and I have not been disappointed. The booking process was very easy. I had a detailed video consultation with Dr. Ahmed, who went above and beyond, explaining everything calmly and professionally. The appointment felt unhurried. I will definitely use this service again and recommend it to others. Thanks to this service, I am now on the path to recovery.

5
Date of experience: May 28, 2025
Mandy Brown
Exceptional service today

Exceptional service today; I felt truly listened to, and I received helpful information along with a follow-up plan. I would definitely recommend this service.

5
Date of experience: Apr 28, 2025

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Business Details

  • DutyDoctor is an online GP service in the UK, providing video and audio consultations, prescriptions, sick notes, private letters, referrals for blood tests, referrals for imaging (e.g. x-ray, CT, MRI, ultrasound etc) and specialist referrals.

  • email info@dutydoctor.com
  • call 08009991615
  • language https://dutydoctor.com

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