Review Time
It took an excessive amount of time to receive the shoes, far longer than promised. After wearing them just five times, the soles of both heels came off. The support team was unresponsive despite my attempts to share photos. I reached out multiple times but received no response.
I have purchased multiple pairs of shoes from this brand, and I adore each one! I discovered the company while searching for genuine leather shoes, and they caught my attention. I decided to give them a chance, and I was truly impressed by the quality of their footwear.
I love the loafers - absolutely gorgeous and chic. You can tell they're handmade with real care. They're stylish yet comfortable, and the design perfectly balances classic charm with a modern edge. Durable for a long day walk, and I just bought another pair for winter!
I've had these boots for less than a year and I generally only wear them at fancy occasions (vs every day going out) They are already worn out. The leather material is very thin and the soles are worn down significantly, also the heels are hollow so all I have is a hole now. These are more like $30 boots not $145 boots. Also their return policy sucks. I will not be buying from them again.
Misleading advertising — advertised as “leather” and US-based but shipped from ChinaI ordered some boots (Order ##42020) after seeing their Instagram showing a USA address and product pages describing the boots as “leather.” The tracking revealed the package came from China. When I contacted the seller they confirmed it shipped from China and claimed “excellent quality,” but the boots that arrived are clearly not leather, poorly made, and do not match the advertised photos.I began the return process and was told I must pay return shipping both to a US address and additionally to China, which would make me lose money rather than be refunded. I do not recommend buying from dwarvesshoes.com until they correct their advertising and return policy. Not honest advertising — buyer beware....You as a company discounted both the shipping to an address in NJ USA and the fee for returning the product to China.
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Dwarves make high-quality, comfy handcrafted leather shoes for women. We specialize in casual daily walking shoes at a price everyone can afford. We have boots, oxfords & tie, mary jane, loafers, flats, sandals, slippers, sneakers, wedges, platforms, pumps, large size shoes. Our shoes are suitable for students, professional women, teachers, busy moms, expectant mothers, and anyone who loves soft comfortable footwear. We have been in business since 2012 and our website dwarvesshoes.com opened in 2017. From 2012 to 2023, We are here for 11 years. We pride ourselves on our integrity and the quality of our handcrafted shoes. We adhere to brand values and are trustworthy partners.
Dwarves, which has a deep meaning. In fantasy novels and games, Dwarves are often depicted as a race with strong willpower, courage, and skill, and they are particularly adept at crafting high-quality items. We chose "Dwarves" as our brand name because we want to convey our philosophy of making high-quality, durable, and comfortable women's shoes, and the word "Dwarves" in our view represents these qualities of resilience, craftsmanship, and quality.See more
