e-surgery.uk

1.6
1.6 Based on 7 reviews

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Average Rating

1.6

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5

7 Reviews

5 Star
14%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
86%

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e-Surgery i would not recommend them at all stay away. i wanted to buy two boxes of Amoxicillin

e-Surgery

i would not recommend them at all stay away.

i wanted to buy two boxes of Amoxicillin 500mg Capsules and Metronidazole 400mg which may i add are completely over priced by 90% you can get 100 capsules for £15 i paid £23.96 just for 15 tablets the industry is a ripp off your better going to a chinese or Thailand pharmacy online which i ended up buying for much cheaper for 100 tablets of both Amoxicillin 500mg Capsules and Metronidazole 400mg

anyway after i paid got an email stating:

Your order es-1781910 has been placed on hold
order on hold. Because you’ve recently taken antibiotics for the same dental infection

this was a big fat lie never had this before ever ordered from them or anybody else before.

i emailed them they stated: treatment, our guidelines dictate that we can only prescribe 1 course of antibiotics at a time.

too much hassle to buy from them, they could have just sent it off as a one off no one would have known. plus it is way over priced anyway makes no sense, i just end up going to the chinese pharmacy online got 100 for less.

its best people take advantage of the NHS and get it cheaper as well.

1
Date of experience: Mar 18, 2026
e-Surgery

e-Surgery i would not recommend them at all stay away. i wanted to buy two boxes of Amoxicillin 500mg Capsules and Metronidazole 400mg which may i add are completely over priced by 90% you can get 100 capsules for £15 i paid £23.96 just for 15 tablets the industry is a ripp off your better going to a chinese or Thailand pharmacy online which i ended up buying for much cheaper for 100 tablets of both Amoxicillin 500mg Capsules and Metronidazole 400mganyway after i paid got an email stating: Your order es-1781910 has been placed on holdorder on hold. Because you’ve recently taken antibiotics for the same dental infectionthis was a big fat lie never had this before ever ordered from them or anybody else before.i emailed them they stated: treatment, our guidelines dictate that we can only prescribe 1 course of antibiotics at a time.too much hassle to buy from them, they could have just sent it off as a one off no one would have known. plus it is way over priced anyway makes no sense, i just end up going to the chinese pharmacy online got 100 for less. its best people take advantage of the NHS and get it cheaper as well.

1
Date of experience: Mar 18, 2026
Lunar Moon
Zero star actually!!!!!!!!

Very poor experience – delayed medical order and unprofessional serviceI had a very disappointing experience with this service.I ordered treatment for vaginal thrush and completed all required medical questions, including providing personal identification. However, my order was placed on hold without any clear communication.When I contacted customer support to ask about the delivery, instead of answering my question, I was asked to repeat the same medical questions again. This was frustrating and unnecessary.This is a time-sensitive medical issue, and the delay caused significant discomfort. I had also paid for Royal Mail tracked delivery expecting a prompt service.Instead of resolving the issue, my order was suddenly cancelled and refunded, and the conversation was ended abruptly. This felt unprofessional and dismissive.Overall, very poor communication and handling of a medical order. I would not recommend

1
Date of experience: Mar 13, 2026
customer
If you have physical pain, you will also have mental pain.

They prescribed a painkiller that my GP had previously recommended. At the same time, they wanted to push a stomach protector on me that had caused me a lot of side effects before, and I told them that. Not long ago, they told me to re-order the painkiller, which I wanted to do. They wouldn't let me. They did order another one, which I ordered, and paid for. After they deducted the money, they wrote that I wasn't eligible for the medicine. They refunded the price, which they haven't done so far. I needed the painkiller because I earn my living through stressful, hard physical work. That's why it hurts me mentally that they cut me by almost 40 pounds. No one should order from this company, because if you have physical pain, you will soon have mental pain too.

1
Date of experience: Jan 21, 2026
Stephen Pearson
Terrible

Terrible-tried to order, told not validated then got cut off twice when calling to seek help. Easier to speak to an NHS Gp!

1
Date of experience: Oct 15, 2025
Karen Gould
E surgery sent medication very quickly…

E surgery sent medication very quickly sent an e mail to see how I was doing they are brilliant and have used them many times awesome 🤩

5
Date of experience: Oct 07, 2025
warwick
Avoid avoid avoid

Orders are taken that they cannot meet. They instantly take your money then delay tactics are put inPlace as they don't have the stock. Avoid. Avoid avoid

1
Date of experience: Oct 07, 2025

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