easi-pay.co.uk

4.4
4.4 Based on 61 reviews

Easi-pay are a Lancashire based company who provide Merchant services to business up and down the U.K. Making card payments Easi for your business...

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Average Rating

4.4

/
5

61 Reviews

5 Star
79%
4 Star
3%
3 Star
2%
2 Star
3%
1 Star
13%

All Reviews

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Review Time

Oliver Nelson
The business drew me in with a £2 per month offer for two card machines. I would just need to pay £2

The business drew me in with a £2 per month offer for two card machines. I would just need to pay £2 per month, 0.4% and 3p per transaction. Sounded very nice. Had a look through the terms and conditions and found other fees to pay. £5.00 per month SaferPayments programme fee. £10.00 Minimum Monthly Service Charge (per outlet*). This means that your fees are going to be bare minimum £17 per month. If you bring in £10 or £2500 per month, you are paying £17 per month. I can see how once you have transactions of £2500 per month this is worth while, but before this point... nope.

Also, it was a shame that the 18 month contract wasn't discussed at all. I know all this information is in the terms and conditions, but it would be nice to be told when you are signing up to make payments for over a year.

I initially spoke with Henry. I called back and spoke to Declan. Thank you Declan for explaining what the £5 and £10 fees were.

This could be a very good option to go for. But if you are taking less than £2500 per month in transactions then pause and think.

2
Date of experience: Feb 11, 2026
Mark Hinks
This company has more then one Trustpilot account the other account Avoid this company they have t

This company has more then one Trustpilot account the other account
Avoid this company they have told me non stop lies and I was sold a machine at £1 a month when in fact it’s 17.88 a month and I tried to stop my account and pay the cancellation fee but they still making that hard for me as I am being told lot’s cancelled and then told it’s not cancelled by world pay this is dragging on now over 3 weeks and still no further forward . I see the reply below is saying I been offered a resolution that is not true and that’s is a reply to show that they care when honestly they don’t ! It’s 23rd of January 2026 at 10.06am and I have not heard anything from them!

1
Date of experience: Jan 22, 2026
Charlotte Smith
Assistance from a wonderful young man

I received great help from a wonderful young man who was very pleasant and made the setup process seamless.

5
Date of experience: Jan 07, 2026
Keith_9074
Excellent help with terminal and bills

I received outstanding assistance with the card terminal and managing my electricity and water bills. I was dissatisfied with my previous service, but the representative was effective in resolving all my concerns.

4
Date of experience: Jan 06, 2026
Imelda Butler
Helpful support for terminal and bills

The representative provided excellent assistance with the card terminal and my electricity and water bills. I had issues with another service, but he sorted everything out for me.

4
Date of experience: Jan 06, 2026
petit_Poney_PvP
Ongoing harassment and unwanted calls

I am receiving constant harassment and cold calls from this company, which can't even pronounce my business name correctly. Despite my requests to stop, they continue to call me multiple times a day from different numbers! Even though I'm registered with the TPS, the spam calls keep coming.

1
Date of experience: Jan 06, 2026
Tyson
Overall very satisfactory

Overall very satisfactory.

5
Date of experience: Jan 05, 2026
Ryan Cooper
Hidden fees with the introductory offer

The company is still promoting their £1 per month introductory offer, but they fail to mention that additional fees from the payment processor result in a hefty invoice arriving monthly. Be sure to read the fine print, or you may face a large bill.

1
Date of experience: Jan 01, 2026
Kira
Excellent service, quick and friendly

Excellent service, quick and friendly, and very helpful.

5
Date of experience: Dec 18, 2025
Diamond Price
Fantastic device

A fantastic, easy-to-use device—truly the best.

5
Date of experience: Dec 17, 2025

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Business Details

  • Easi-pay are a Lancashire based company who provide Merchant services to business up and down the U.K.

    Making card payments Easi for your business

  • language https://easi-pay.co.uk

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