Review Time
Missing parts, terrible support, delayed beyond belief
Flashing don’t fit . Cheap product
But hey the salesman Shaun Johnson did his job. After you pay ask him a question and it’s not his department .
Karen in the dispatch says missing parts are our fault .
Do not get this company’s shed there better company’s.
Abort
Missing parts, terrible support, delayed beyond belief Flashing don’t fit . Cheap product But hey the salesman Shaun Johnson did his job. After you pay ask him a question and it’s not his department .Karen in the dispatch says missing parts are our fault .Do not get this company’s shed there better company’s.Abort
I bought my shed and left it in the box until I had time to assemble it. First I found one piece that differed from the other identical part numbers. I wasn't sure if the instructions were incorrect, so logged a customer service job requesting clarification. I started to assemble other walls and the shed door, finding more parts, with identical part numbers, that were different lengths. I'm not talking a few millimetres, I'm talking centimetres and rebates in the wrong position. It became obvious to me that the manufacturing process for this shed was not accurate. By this time customer support contacted me and confirmed the original part was the wrong length and that I should cut it to the correct size and put the rebate in the correct position. In all, I had to cut and adjust seven parts of the shed to make identical part numbers match. I was told it was a shame that I hadn't unpacked all components and checked them for quality and quantities within 5 business days, in accordance with Clause d of the T&C's. And highlighted in bold at the end of the statement I was sent "Thereafter, the Buyer releases the Seller from all liability in respect to the quality and quantity of components." So, if you plan to put any shed together from this company, after 5 days they have no accountability. Sadly, the major issue is the shed quality and the fact this clause is needed. My advice is to avoid Easyshed. Either head for a supplier that delivers wall panels whole or, if you don't mind putting together the meccano kit (like me), just head to a supplier who ensures quality at the factory.
What a dreadful experience. Poor quality shed, no pre-drilled holes, screws popping through presenting a danger to childrens' hands & eyes, missing parts, parts cut to wrong size, sheets delivered damaged, support team refusing to accept responsibility or take back damaged parts, failed deliveries, failed collections, no communications, rude staff. If I had my time again I would have never have touched this company. They mislead by saying their product is easy to put together - it's a nightmare (Airtasker now won't touch them). They claim they are the best in Australia - in my experience they are one of the worst!
1 ⭐️ is too many….I just wished I’d read the honest reviews!These sheds are rubbish, nothing matches up, measurements are off, instructions are rubbish. I’ve put up many sheds in my 50 working years so I’m not a novice, but these guys are ripping off customers….Better off to go to Bunnings and get theirs for half the cost it’s the same rubbish!Robert Burrows
The most ridiculously complicated bike shed to put together! Do not believe the Easy 5 step process advertised on the website! There are approx 34 steps in the manual! The worst shed and terrible customer service! I advise you to read all of the negative reviews on Reddit before purchasing!
I’m a healthcare worker with very limited time off, and I bought an EasyShed specifically because they advertised it as “easy to put up.” That was completely misleading. The front panels they sent were the wrong size, making the shed impossible to assemble.To make things worse, none of the panels or components were labelled, so we had to guess and measure everything ourselves just to figure out which piece was which. On top of that, all the panels and components were left sitting outside the house and became weathered, adding even more frustration to the whole process.It took two weeks just for them to acknowledge my email, and even then, they asked for a long list of requirements before they would even start processing my request. I emailed multiple times with no reply. I also called them several times, only to be sent to voicemail every single time.The only thing “easy” about this shed is the name. The entire experience has been stressful, time-consuming, and extremely disappointing—especially for someone with limited spare time. I would not recommend EasyShed to anyone.
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Australian owned and committed to local production, EasyShed has been a leading designer and manufacturer of DIY assembly sheds in Australia
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