theposterclub.com

2.8
2.8 Based on 21 reviews

A handpicked selection of art prints and posters created in collaboration with independent artists from across the globe. Curated in Copenhagen — Worldwide shipping....

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Average Rating

2.8

/
5

21 Reviews

5 Star
43%
4 Star
0%
3 Star
0%
2 Star
5%
1 Star
52%

All Reviews

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Review Time

Claribel Morgan
Unpleasant Experience, Avoid This Service

I had a very unpleasant experience. I ordered prints for a picture wall and opted for next-day delivery, but it arrived more than a week late with one print missing. Later, I was informed about an unexpected import bill for another print. Despite multiple attempts to contact the service, I received no support or information about additional fees. This has been a frustrating experience, and I cannot recommend this provider.

1
Date of experience: Jan 03, 2026
Harold Howard
Gifted Item Arrived in Poor Condition

I received the item as a gift, but it was disappointing. The frame had misaligned corners, making it look unattractive. The backing was flimsy, and the poster paper wasn't secured, causing it to wave under the low-quality cover. There was a noticeable deviation in the paper alignment, resulting in a crooked image. The simple white border without a mat looked cheap and unappealing. Overall, the price was far too high given the flimsy materials.

1
Date of experience: Jan 03, 2026
Sebastian Long
Extremely Unsatisfactory Service

The service was terrible; I would recommend avoiding it. I ordered a set of prints with extra payment for next-day delivery, but it arrived over a week late and one print was missing. Later, I received an unexpected import bill for another print. Repeated attempts to contact the service yielded no responses, and there was no information about additional charges. Overall, this experience has been frustrating and unacceptable, and I cannot recommend this provider.

1
Date of experience: Oct 20, 2025
rubiniu
Fantastic Customer Support

I'm very pleased with my beautiful poster and the quick delivery. Most importantly, when I reached out to customer service, they responded promptly and kindly, providing a great solution.

5
Date of experience: Sep 01, 2025
Luther
A Wonderful Experience Overall

I had a delightful experience with the service. Although I faced some issues returning a poster, the team handled everything with kindness and professionalism. They processed the refund smoothly, which I greatly appreciated. The posters I kept are stunning and have enhanced my home beautifully. Excellent quality and designs, along with outstanding customer support. I couldn't be happier! Highly recommend this service.

5
Date of experience: Aug 18, 2025
Ollie Wilson
Exceptional Service and Quality

The customer service was exceptional, and the quality of the prints was outstanding as well. I would recommend this service wholeheartedly.

5
Date of experience: Jul 04, 2025
Namassi
Efficient and Quality Service

The service was prompt, with excellent follow-up and quality of prints and accessories. Very satisfied with my experience.

5
Date of experience: Jul 01, 2025
Thor Cooper
Frustrating Customer Experience

I ordered a personalized map as a wedding gift and paid for express delivery to ensure it arrived on time. However, it was delayed by several days, arriving after the wedding with damaged packaging. I reached out for a refund, but after numerous emails, they only agreed to refund the delivery cost after I suggested it. I then had to pay again to resend the item as a late gift. The lack of communication and poor service has been incredibly disappointing. While the product idea is lovely, the customer service has been unacceptable.

1
Date of experience: Jun 30, 2025
Kelsey Anderson
Frames Could Use Improvement

The frames are lacking in quality. The fasteners do not hold the backing securely. Other providers offer a better fastening system.

2
Date of experience: Apr 05, 2025
Alexandra
Lack of Communication and Processing Issues

I placed an order that should have been delivered by now, but it seems to have not been processed. I've emailed and used the contact form multiple times without any response. Their phone number does not connect. I'm unsure if this is a legitimate company. Regardless, my gift for a friend has not arrived, and I've lost my money.

1
Date of experience: Apr 01, 2025

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