Review Time
We have a high regard for all the team members we interacted with. Our initial email inquiries were handled efficiently, and the samples we requested arrived promptly by mail. Ultimately, we chose to visit the showroom to assess the quality of the furniture items. A representative was there to welcome us and guide us through the products we were interested in. They were approachable and informative, while also allowing us the time to consider our choices. After placing our order, we received a realistic estimate for the dispatch date. To our pleasant surprise, the entire order was delivered ahead of schedule and was carefully set up by the delivery team. Thank you once again for your efforts; we will truly enjoy our new furniture.
We have a high appreciation for all the team members we encountered at the company. Our initial email inquiries were addressed efficiently, and the samples we requested arrived quickly by mail. Eventually, we decided to visit the showroom to check the quality of the furniture. A representative welcomed us and guided us through the items we were interested in. They were friendly and knowledgeable while giving us the space to think over our decisions. After placing our order, we were given an accurate timeline for when it would be dispatched. To our surprise, the complete order was delivered earlier than anticipated and was carefully arranged by the delivery team. Thank you for your efforts; we will cherish our new furniture.
We thoroughly enjoyed our experience purchasing bedroom furniture from the company. A few weeks ago, we visited just to gather ideas and found many items we liked. After unsuccessful searches elsewhere, we returned shortly after moving in. The customer service in-store was exceptional, with friendly staff who were knowledgeable about their products. We bought some beautiful pieces that were delivered and set up (including assembling wardrobes on-site) within just a couple of days. We're extremely happy with our purchases; thank you!
I received my hallway storage unit yesterday. It’s a lovely piece of furniture that looks fantastic, is of high quality, and helps organize the many shoes and coats in our busy household. The delivery team was particularly impressive—very efficient and helpful. The unit was assembled and set up in under 20 minutes. Highly recommend!
This solid oak table is beautifully made and designed. The customer service was amazing—both friendly and professional. I ordered the oval table for our kitchen on Wednesday, and it was delivered the very next day. Couldn't ask for more. Highly recommend the company!
Having previously bought furniture from the company, we knew the customer service and quality would be excellent. Where else would we go? I purchased a custom-made headboard, a bedside cabinet, and a cabinet for my mother's bathroom. I would highly recommend the company for anyone seeking traditional customer service and top-notch craftsmanship.
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Based in the historic market town of Bury St Edmunds in the heart of Suffolk, we have everything under one roof.
Our offices, a fabulous showroom, and our warehouse crammed full of stock. We deliver across the UK (and beyond, should you wish!) and pride ourselves on providing a fast and friendly service.
Since starting in 1977 we have grown to become one of East Anglia’s finest furniture shops. Our showroom is open 9am-5pm Monday – Saturday and 10am-4pm Sundays.
You can browse and buy any items in our portfolio online 24/7.See more
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