ecfurniture.co.uk

5
5 Based on 21 reviews

Based in the historic market town of Bury St Edmunds in the heart of Suffolk, we have everything under one roof. Our offices, a fabulous showroom, and our warehouse crammed full of stock. We deliver across the UK (and beyond, should you wish!) and pride ...

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Average Rating

5

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5

21 Reviews

5 Star
95%
4 Star
5%
3 Star
0%
2 Star
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1 Star
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All Reviews

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Review Time

Rodney Adams
Exceptional Service from the Team We Met

We have a high regard for all the team members we interacted with. Our initial email inquiries were handled efficiently, and the samples we requested arrived promptly by mail. Ultimately, we chose to visit the showroom to assess the quality of the furniture items. A representative was there to welcome us and guide us through the products we were interested in. They were approachable and informative, while also allowing us the time to consider our choices. After placing our order, we received a realistic estimate for the dispatch date. To our pleasant surprise, the entire order was delivered ahead of schedule and was carefully set up by the delivery team. Thank you once again for your efforts; we will truly enjoy our new furniture.

5
Date of experience: Dec 15, 2025
Darren Brooks
Outstanding Support Throughout the Process.

We have a high appreciation for all the team members we encountered at the company. Our initial email inquiries were addressed efficiently, and the samples we requested arrived quickly by mail. Eventually, we decided to visit the showroom to check the quality of the furniture. A representative welcomed us and guided us through the items we were interested in. They were friendly and knowledgeable while giving us the space to think over our decisions. After placing our order, we were given an accurate timeline for when it would be dispatched. To our surprise, the complete order was delivered earlier than anticipated and was carefully arranged by the delivery team. Thank you for your efforts; we will cherish our new furniture.

5
Date of experience: Dec 03, 2025
Spring Sanders
Wonderful Furniture and Excellent Buying Experience

We thoroughly enjoyed our experience purchasing bedroom furniture from the company. A few weeks ago, we visited just to gather ideas and found many items we liked. After unsuccessful searches elsewhere, we returned shortly after moving in. The customer service in-store was exceptional, with friendly staff who were knowledgeable about their products. We bought some beautiful pieces that were delivered and set up (including assembling wardrobes on-site) within just a couple of days. We're extremely happy with our purchases; thank you!

5
Date of experience: Nov 27, 2025
Aaron Patterson
Received My Hallway Storage Unit...

I received my hallway storage unit yesterday. It’s a lovely piece of furniture that looks fantastic, is of high quality, and helps organize the many shoes and coats in our busy household. The delivery team was particularly impressive—very efficient and helpful. The unit was assembled and set up in under 20 minutes. Highly recommend!

5
Date of experience: Apr 17, 2025
Stunning Solid Oak Table

This solid oak table is beautifully made and designed. The customer service was amazing—both friendly and professional. I ordered the oval table for our kitchen on Wednesday, and it was delivered the very next day. Couldn't ask for more. Highly recommend the company!

5
Date of experience: Apr 10, 2025
MaceoM
Five-Star Service and Quality Furniture

Having previously bought furniture from the company, we knew the customer service and quality would be excellent. Where else would we go? I purchased a custom-made headboard, a bedside cabinet, and a cabinet for my mother's bathroom. I would highly recommend the company for anyone seeking traditional customer service and top-notch craftsmanship.

5
Date of experience: Feb 25, 2025
kisaruko70
Great Prices and Service

Great prices and service; I highly recommend this company.

5
Date of experience: Jun 19, 2024
Kunaiman
High-Quality Product and Excellent Delivery

The product quality was excellent, and the delivery service was outstanding.

5
Date of experience: Jun 18, 2024
Agnir
Overall Excellent Experience

The staff was very helpful. The product quality was high, and the packaging was substantial, preventing any damage during transit.

5
Date of experience: Apr 09, 2024
Zelyee
Satisfied Customer

Great design and quality. Good customer service. I'm very pleased with my purchase; it looks fantastic in my home.

5
Date of experience: Mar 23, 2024

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Business Details

  • Based in the historic market town of Bury St Edmunds in the heart of Suffolk, we have everything under one roof.

    Our offices, a fabulous showroom, and our warehouse crammed full of stock. We deliver across the UK (and beyond, should you wish!) and pride ourselves on providing a fast and friendly service.

    Since starting in 1977 we have grown to become one of East Anglia’s finest furniture shops. Our showroom is open 9am-5pm Monday – Saturday and 10am-4pm Sundays.

    You can browse and buy any items in our portfolio online 24/7.See more

  • email sales@ecfurniture.co.uk
  • call 01284760103
  • language https://www.ecfurniture.co.uk

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