Review Time
This company created an obituary for my father without any permission or notice to our family. They wrote a generic obituary that included requests for donations, which had nothing to do with his life. This is utterly immoral and offensive. If this happens to you, reach out to them to have the information removed.
Our family spent considerable time writing a thoughtful obituary for our stepmother, only for this company to take parts of it, add their own comments, and post it as if it were written by us. It even appears first in a Google search of her name. I don't understand why this site isn't blocked for its unethical practices.
I reached out to this company last minute and they failed to deliver flowers to the funeral after charging a hefty fee. Your loved ones only have one funeral; it's best to call a local service. This experience was incredibly disappointing, and there's no way to rectify it.
I ordered a flower arrangement from Echovita on Thursday morning, to be delivered to a funeral home in time for 4:00 pm calling hours the following Saturday. I chose the funeral home’s address from the options on Echovita’s website. My credit card was charged immediately. At noon on Saturday, 4 hours before the service and more than 48 hours after my order was placed, I received a voicemail from Echovita telling me they were unable to fulfill my order because they don’t deliver to the address I requested - the very same address that was offered as a delivery option on their website. I don’t know why it took them 2 days to tell me they couldn’t fulfill my order, or why they have a delivery address on their website that they can’t deliver to. All in all, a frustrating and disappointing experience.6/19/25 Responding to Echovita’s reply: Thank you for your reply. Perhaps there is an issue with your website that needs to be addressed. I would be happy to share screenshots, here on Trustpilot, to confirm that I in fact placed my order on the Echovita website, if there was a way to share them here. Also, no popup appeared when I placed the order. In any case, the issue with Echovita’s website offering a delivery address that they do not honor is on Echovita and not on any third party that they may relay an order to. Furthermore, Echovita should respect their responsibility to advise their customers of issues with an order in a timely manner. I trust this helps to clarify things, **Echovita advertises to provide a service to those who have lost a loved one. However, I am appalled at Echovita’s unprofessionalism and lack of empathy, as evidenced in their condescending comments here.
Echovita took the information from my mother’s obituary on our CHOSEN mortuary site and created their own unauthorized obituary. I did not give them permission to do this and it is obvious from the layout of the page that the intent is to dupe people into purchasing trees, flowers, candles to show support to my family. This is an insensitive and awful thing to do to a family who is grieving a loved one. I have requested that the obituary page be taken down. The company says it may take three of more days to do so. I hope they follow through.
Echovita appears to be minimally a morally corrupt business and taking advantage of the open internet. They "scrubbed" my Mom's obituary from a legitimate site, changed some content and made all sorts of mistakes. Example, listing a non-existing significant other, listing grandkids as both kids and grandkids. They then hope that friends, families and loved ones will purchase from their links. You can read of people's experiences on this site to see the numerous complaints. They will reply to this review and tell me they are completely legitimate though based upon the number of "1 star" reviews, judge for yourself. Also, Google "Echovita Canada Report CBC" to read about them from August 4th, 2024. June 10, 2025: Via Trustpilot, Echovita reached out and asked me for corrections which I gave, and they amended their version of the obituary. While this appreciated, I stand by my 1-star rating. With all the negative feedback listed on Trustpilot and bad actual news story press, it is easy to see this is not a one-off mistake for their "legitimate business."
Echovita took my wife’s obituary and changed it in order to profit from online sales of Memorial items and donations. I have requested the company remove the obituary. They changed just enough of the wording to skirt copyright infringement for our local news outlets and the funeral home
Limited, erroneous information. I knew our mom was special, but even she does not require two different start times for the service and two different start times for burial. If you are re-posting an obituary, you have a responsibility to get the facts right concerning date and time.
You are a scam...it's a dispicable act..you have scraped the obituary written today on my mother..you have reworded the carefully prepared thoughts and reflections of a family..It is a shameful act..I will post this everywhere I can think of.so more people are aware.A .S. in Canada
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