Review Time
Asked to chat if I had an enquiry forced to give email and name, and then person could not answer my questions and offered to refer me to someone. I was scammed with false advertising to get my info. Beware!
The Eclipse Travel is a great and reliable travel agency. especially Cathy did a wonderful job to arrange our Antarctic trip, she is very nice, professional and supportive. I will definitely recommend Eclipse Travel to my friends.
A huge thanks to Blake for organizing our amazing trip to South America and Antarctica. Four days before we were due to depart, we had the disastrous news that our Antarctic leg of the trip had been cancelled due to technical difficulties with the ship. Blake to the rescue! He was on the case immediately, securing us a place on another ship. He reorganised our whole trip in a couple of days, no fuss, communicating every step of the way, and even re-ordering our schedule to do it in reverse due to lack of accommodation in Rio. We had numerous flights, tours, accommodation etc so it was quite a feat the first time, let alone the second. Everything went very smoothly and we loved everywhere we went, it just got better and better every day. Antarctica was just magical - it was a dream come true, so well worth the wait in the end :-)Now we just need to decide where to go next!!Thanks Blake!!
We booked our holiday through Eclipse Travel, and our agent, Cathy Allden, was professional and unflappable! She was responsive and very understanding of our many requirements.Aurora Village in Ivalo was exceptional: accommodation, meals and activities were all first rate. Staff was helpful and guides were friendly and knowledgeable. Transfers to and between locations were seamless.Santa Claus Village was fun, and the sauna in our self-contained apartment a definite plus!Would highly recommend Eclipse Travel. Thank you for an unforgettable holiday and beautiful memories.
I’ve just returned from a trip with Aurora Expeditions to the subantartic islands - Daniel was extremely helpful with bookings, flights and was great to communicate with. Nothing was too much trouble. As someone who travels frequently and books their own flights, accommodation etc.,I wouldn’t hesitate to use Eclipse Travel in the future for a stress free experience. Even when I had a cancelled flight, the ET team were quick to make sure I was rebooked so I could continue my trip without worrying. 5 star service!
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