Name: ecogra.com
Telephone: 000000000
Rating: 1.1

undergirl27 Guest

Completely Untrustworthy!

This organization is backed by the very online gambling companies you're unhappy with, so how can they be objective? Don't waste your time reaching out to them or any other regulatory entity, as they are, to put it bluntly, ineffective. The only viable option to recover your funds after being treated unfairly is through small claims court. If you pursue this route, you stand a good chance of getting your money back since they typically won't send legal representation to defend the indefensible!

Date of experience: Dec 21, 2025

Amadeus B. Guest

2 months ago

Avoid this service at all costs

This organization is backed by the online gambling industry, which raises serious questions about their impartiality. Complaining to them or any regulatory body is pointless as they seem ineffective. If you've been wronged, your best bet is to pursue small claims court to retrieve your funds, as they will likely not defend their position.

Date of experience: Dec 09, 2025

David Guest

3 months ago

Difficult to rate due to lack of response

It's hard to evaluate them since I never received a final decision, but the casino involved ended up paying out regardless.

Date of experience: Nov 19, 2025

Nicki Howard Guest

4 months ago

Extremely disappointing experience

There should be an option for a zero-star rating. I had a frustrating experience with this service regarding a disputed winning bet. Despite providing substantial evidence, including undeniable footage, they took nearly three months to reach a decision that favored the casino with minimal supporting evidence.

Date of experience: Oct 17, 2025

Oli_87 Guest

5 months ago

Untrustworthy and deceptive

This organization is dishonest and does nothing but take people's money. Their legal processes are a joke, and the whole situation feels rigged.

Date of experience: Sep 29, 2025

RS Guest

5 months ago

Don't waste your time

Engaging with them is simply stressful and frustrating. My dispute with a casino was dismissed despite providing evidence of my innocence. They sided with the casino without serious consideration of my case.

Date of experience: Sep 19, 2025

Jared Foster Guest

6 months ago

Not surprising they favor the casinos

It's expected that they side with the casinos despite the evidence I provided. After reaching out multiple times over the past four months, I have yet to receive a response.

Date of experience: Aug 12, 2025

Wade Bell Guest

9 months ago

A scam that favors bookmakers

My complaint against a major bookmaker was disregarded, and it appears they prioritize the interests of the operators over consumers. This service is ineffective, and I can't even escalate my case elsewhere due to my location.

Date of experience: May 27, 2025

JC Guest

9 months ago

Very poor service

Their communication is lacking. After 50 days, they made a decision but took an additional 40 days to inform me, only to give me a week to dispute it before closing the case.

Date of experience: May 12, 2025

Alisha Long Guest

11 months ago

Waste of time as they favor the casino

I had a dispute with a casino, and they didn't even review my evidence before deciding in favor of the casino. Their lack of communication makes this service pointless.