edaptusa.com

4.9
4.9 Based on 201 reviews

We help our clients navigate the complicated process of document preparation for the federal student loan repayment plans. We take great pride in our knowledge of the business and strive to deliver nothing but excellent customer service. Our over 800 five...

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Average Rating

4.9

/
5

201 Reviews

5 Star
89%
4 Star
8%
3 Star
2%
2 Star
0%
1 Star
0%

All Reviews

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Review Time

Zekrom3558
Consistently Helpful Support

Every time I called, my questions were answered. I worked with a representative during the final months of paying off my student loans. They guided me through the necessary steps and assisted me with recertification. The staff I interacted with made managing my loans significantly less stressful. This service facilitated communication with the department of education and my service provider. I would definitely recommend this service to friends and family needing assistance with their student loans. One suggestion for improvement would be for representatives to introduce themselves at the beginning and end of the call.

5
Date of experience: Dec 19, 2025
Felicia Fields
Edapt review

Edapt was consistent with the information I needed to complete the process and flexible which helped me tremendously..

5
Date of experience: Oct 08, 2025
Erma
I was extremely hesitant to trust…

I was extremely hesitant to trust anyone who said they could help me with my school loan. I had plenty of scammers to call me and promise me things that sounded too good to be true. So, I did what I always do, I checked them out with the BBB. I read so many wonderful reviews, I decided to trust them. I’m so happy that I did.

5
Date of experience: Oct 02, 2025
Melanie Tossell
Thank You!

Very helpful and concise in what to expect.Aubrey, answered my questions in detail.Very appreciative.Thank you!Melanie Tossell

5
Date of experience: Sep 30, 2025
Carlos Devora
Excellent help with my loan repayment plan

They have always help me with everything Aubrey was patient and help me with my documents that I had to turn in thank you

5
Date of experience: Sep 29, 2025
Martha Garcia
Easy to navigate the site

Easy to navigate the site

5
Date of experience: Sep 29, 2025
Arturo
Very happy with service

EDAPT was able to process and understand professionally in the same time make you feel safe and secure about your information being protected. Shenly was very understanding, patient and professional.

5
Date of experience: Sep 26, 2025
The representatives I spoke to were…

The representatives I spoke to were knowledgeable and helpful.

5
Date of experience: Sep 25, 2025
Christopher Benford
Audrey was able to answer all questions…

Audrey was able to answer all questions I had and guide me through the process of renewing my certification. Thanks for knowledge and advice.

5
Date of experience: Sep 25, 2025
Keshia
They have helpful agent who care

I had the pleasure of speaking with Aubrey who is alway helpful and put you at easy make feel comfortable . During this process.

5
Date of experience: Sep 24, 2025

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Business Details

  • We help our clients navigate the complicated process of document preparation for the federal student loan repayment plans. We take great pride in our knowledge of the business and strive to deliver nothing but excellent customer service. Our over 800 five star reviews gives us the confidence to say we're the best at what we do. We look forward to working with you! See more

  • email support@edaptusa.com
  • call 8004382869
  • language https://www.edaptusa.com

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