eden-mobility.co.uk

4.8
4.8 Based on 700 reviews

We are the largest independent mobility retailer with 38 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.8

/
5

700 Reviews

5 Star
95%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
3%

All Reviews

Filter Reviews

Review Time

Karla Johnson
Nipped in today as was in Barnsley for family personal reasons staff was lovely very knowledgeable

Nipped in today as was in Barnsley for family personal reasons staff was lovely very knowledgeable the 2 ladies made me feel comfortable and welcomed i didn't buy anything today but I will be going back for all that I need in the next few weeks I just want to say a massive thank you to the young lady with blonde had sorry I didn't get your name you were amazing

5
Date of experience: Feb 25, 2026
Terry Trotter
Visited the Scarbrough office on Thursday 5 February and were greeted by a lovely warm welcome by a

Visited the Scarbrough office on Thursday 5 February and were greeted by a lovely warm welcome by a lady Called Camilla she was extremely helpful went in to buy a wheelchair for My Mam and also brought a beautiful recliner chair .This the second time we have visited this shop and the first time we brought a walker for Mam

5
Date of experience: Feb 06, 2026
Kathleen
A Delightful Experience with the Representative

Working with the representative was truly enjoyable; she demonstrated remarkable patience and genuine care for her customers. Thank you for your exceptional service!

5
Date of experience: Jan 24, 2026
Genevieve
Exceptional customer service from start to finish.

The representative provided exceptional customer service throughout the entire process. She was remarkably patient, attentive, and genuinely caring, taking the time to understand our needs instead of rushing or pushing for a sale. Every question was addressed clearly and honestly, ensuring we felt comfortable and confident the whole way through. Her professionalism, kindness, and calm demeanor transformed what could have been a stressful situation into a truly positive experience. It’s uncommon to receive this level of care and personal attention. She is a tremendous asset to the service, and her support made a significant impact. Thank you!

5
Date of experience: Jan 22, 2026
Melvyn Wright
Great Experience at the Mobility Store

I visited a mobility store this morning to explore mobility scooters and received excellent assistance from a representative. It was a pleasure to meet her and to be shown around while trying out the best scooter for my needs, which I ended up purchasing today.

5
Date of experience: Dec 10, 2025
Jan Fisher
Exceptional support and guidance

The representative was incredibly knowledgeable and comforting while discussing the items I was interested in. There was no pressure, and the conversation flowed easily. They understood the temporary disability I am facing, which made the experience much more relatable. I wholeheartedly recommend seeking their advice on all matters related to disability and the products offered. I was unaware that I qualified for VAT-free products until informed. Thank you for making a challenging situation much more manageable.

5
Date of experience: Dec 05, 2025
Orville P.
Grateful for the support received

I am incredibly thankful to the representative from the local branch for all the assistance provided. They truly helped me out of a challenging situation by arranging a rising recliner chair and ensuring quick delivery.

5
Date of experience: Dec 05, 2025
Will S.
Consistent helpfulness

It had been a while since my last visit, but despite the staff changes, they remain very kind and helpful. The new rollator is exactly what I needed.

5
Date of experience: Dec 05, 2025
NS21
Exceptional support and expertise

The representative was incredibly helpful and knowledgeable about the products when we sought a wheelchair. They added a personal touch to the experience, setting up the chair for us to take home when the display model had an issue.

5
Date of experience: Dec 05, 2025
Jayson Wilson
Outstanding service

Extremely excellent service with great advice provided. Highly recommend.

5
Date of experience: Dec 05, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • We are the largest independent mobility retailer with 38 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.

  • call 08006528444
  • language https://www.eden-mobility.co.uk

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More