edenfantasys.com

4.9
4.9 Based on 1.0K reviews

Shopping for sex toys at EdenFantasys is like shopping with a friend you trust 100%. For over 20 years, our sex shop is offering the best products at the best prices, the best quality, and lots of great advice. We are constantly scanning the market for ne...

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Average Rating

4.9

/
5

1.0K Reviews

5 Star
94%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
1%

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Review Time

Rosemary Hansen
Amazing Support Team!

Super amazing customer support team! They were very helpful and quick with giving me support in a delayed shipping problem. I purchased 2-day shipping, and received it about 4. I ordered the items on a Saturday, and obviously business days means week days, so I expected to get the items around Tuesday/Wednesday at the latest. I got them today, Thursday. They offered me the money back or store-credit, and since I still received my order by the time I wanted it at latest (today) I chose in-store credit because I’ve always appreciated their team and business. Shout out to Lars particularly for being the one to assist me in this matter!

5
Date of experience: Jan 30, 2025
Phillip Crane
Is very sweet and sounded really sexy

Is very sweet and sounded really sexy

5
Date of experience: Jan 27, 2025
Valerie Harblin
My agent was super helpful and speedy…

My agent was super helpful and speedy with replys

5
Date of experience: Jan 27, 2025
Jim Bassett
Ana was so helpful and amazing !

Ana was so helpful and amazing !! Thank you so much !!

5
Date of experience: Jan 27, 2025
Steven H.
I had a very positive return…

I had a very positive return experience. Everything went quickly and without a hitch.

5
Date of experience: Jan 27, 2025
Tom Paul
Excellent customer service

Excellent customer service regarding a product that quit working.

5
Date of experience: Jan 27, 2025
Justine Peavler
Great customer service

5
Date of experience: Jan 26, 2025
RickC
When UPS delivered incorrectly

When UPS delivered incorrectly, Anna didn't wait for the order to come back to them before resending it. Anna did a fantastic job of correcting the situation and if I could give her 10 Stars I would

5
Date of experience: Jan 24, 2025
Chloe
Defective item

Defective item. Initiated return and reply to my email was quick and easy. Disappointed by the item but was very satisfied with the customer service.

5
Date of experience: Jan 24, 2025
Brittney Volkel
Great customer service

Eden Fantasys really aim to please their customers. I had trouble getting my order as it was lost somewhere in the mail, and I was getting no where with help from the post office. I reached out to Eden Fantasys and explained everything and they had no issues sending me another order! I am happy to say that I've received my product in less than a weeks time! Really looking forward to trying it out! Thank you Eden Fantasys!

4
Date of experience: Jan 24, 2025

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Business Details

  • Shopping for sex toys at EdenFantasys is like shopping with a friend you trust 100%. For over 20 years, our sex shop is offering the best products at the best prices, the best quality, and lots of great advice. We are constantly scanning the market for new and exciting new products to satisfy all your fantasies and desires. Every sex toy is tested and reviewed by our experts and our customers. We are a community of sex-positive, sex-loving, sex-inclusive, sex-progressive, and sex-affirming.See more

  • email customerservice@edenfantasys.com
  • call +17706041352
  • language https://www.edenfantasys.com

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