Review Time
Initially, everything worked fine, but after a couple of months, we couldn't use the product as intended. The device doesn’t provide WiFi, showing no internet connection, even though plugging directly into the TV works. I can’t reach customer support, as the app only directs me to the provider's support page. I've been without WiFi for three months and would not recommend this product.
I’ve been using this for over two years. Pros: easy installation and monitoring. Cons: Daily firmware updates that can’t be disabled, limited settings, only one port in access point mode, prioritization of internet traffic over home network connections, and a lack of direct website management. They have every reason not to be the main routers for home use.
I’m taken aback by the negative reviews. My experience with the device and customer support has been excellent. I have five units in a large house. I bought three second-hand units, which were not unlocked or had the correct power supplies. I reached out to customer support, who helped fix the issue and sent me the correct power supplies for free! This level of service exceeded my expectations. So, five stars from me.
Order process is terrible and I got charged an additional $160 by UPS.I ordered an eero6 Pro from eero.com on their Canadian page. They charged me Canadian tax of $61 on the purchase.I then got a notice from UPS saying that I had to pay $61 tax, plus almost $100 for UPS's brokerage fees.So the shipment from Eero was supposed to be tax paid and shipping paid and I should have had nothing to pay on receipt. However, in order to get the package, I now have to pay an additional $160 on a purchase of $540.This has nothing to do with tariffs, this is a screw up by eero. There customer support is a joke, they take notes and refer it to an internal department who you can't even talk to. Estimate to reply is 8 - 10 business days.IF YOU LIVE OUTSIDE OF THE US - DON'T BUT FROM eero.com
I reached out to eero support regarding my Wi-Fi 7 router frequently falling back to Wi-Fi 6, which defeats the purpose of having a Wi-Fi 7-capable system. The response I received blamed “DFS strikes” due to possible nearby radar or airports, but the explanation lacked technical clarity and didn’t make much sense.From the response, it became clear that the technical support team does not fully understand the distinction between Wi-Fi 7 features and how DFS operates. Wi-Fi 7 is a protocol standard — not just about channels — so attributing protocol downgrades solely to DFS interference seems inaccurate or at best, oversimplified.I expected more in-depth technical knowledge and a better explanation for such a high-end product. If you’re a power user or expect detailed support, be aware that you may not get the clarity you’re looking for.
Claim your business profile now and gain access to all features and respond to customer reviews.
Blanket your home in fast, reliable WiFi.
eero is the world’s first home WiFi system. A set of three eeros covers the typical home. They work in perfect unison to deliver hyper-fast, super-stable WiFi to every square foot. It’s simple to set up. Easy to manage. And gets better over time with new features and improved performance. Stream video, get work done, or swipe right in any room — not just next to your router. Finally. WiFi that actually works.See more
uhomes.com
diskill.pro
corestorations.co.uk
twwholesale.co.uk
danfrenchrealty.com
plein.nl
icrack.co.uk
textbookbia.com
prosperhealth.io
stickybestie.com
