Review Time
This company should get 11 stars. They seem like a grass roots oriented company that simply does not exist in today's culture. I either lost or didn't know of a charger cable for their wallet tracker I received as a gift from my son. I contacted Ekster support, they sent me a new one for free! This kind of service does not exist today at any price. A++++
⭐️⭐️⭐️⭐️⭐️ — Great Wallet
The leather is high quality, the design is slim but still holds everything I need, and it feels durable.
This men’s leather wallet exceeded my expectations. The leather feels premium right out of the box—soft, durable, and clearly built to last. The stitching is clean and tight, giving it a refined, high‑end look. It has just the right number of card slots, and everything fits securely without making the wallet bulky.
I especially like pop up ejection button allowing for easy card access. Definitely worth the purchase!
Ekster products are top of the line. On one purchase there was a problem with the wallet I bought as a gift for my son. After almost 2yrs of owning a wallet I had bought my son, he encountered a malfunctioning button. Ekster customer service and warranty were exceptional. My son is so happy to have received a replacement because he loves their products!
I bought 3 trackers as Christmas presents. One of the recipients needed an iPhone version instead of the Android one that I bought. I contacted Ekster and received a prompt response to organize an exchange. They handled everything very professionally and smooth. I am very satisfied!
The service has been incredibly poor, and I've been waiting for over 45 days for my product without any updates. I've reached out multiple times, but I've received no response, leaving me completely in the dark about the status of my package.
I purchased a wallet back in August because I was immediately attracted to its sleek design, card access, slim profile, RFID protection, and overall premium feel. When it arrived, it matched the high-quality product I had seen in reviews and on the site — modern, minimalist, and genuinely smart. However, after around 4 months of daily use, the push button stopped functioning properly. I understand that these things can occur. What really impressed me (and turned this into a positive experience) was the customer service. I reached out, explained the issue, and they handled everything efficiently and quickly — no runaround, no hassle. They sent a replacement, and I’m back to enjoying the wallet again. Overall, I love the product: the design remains top-notch, it eliminates the hassle of searching for cards, and the build quality feels robust (aside from that one unfortunate issue). The outstanding support gives me confidence in recommending this wallet to anyone in search of a smart, stylish option.
I ordered a cardholder pro and encountered a problem with it. However, the experience with the support team to resolve the issue and submit the warranty claim was outstanding. My initial email received a response the same day, and the process was straightforward and fast. The company truly stands behind their product and is already sending me a replacement. Despite the minor defect, I really enjoy the product and would highly recommend ordering from this seller if you're looking for something they offer.
I bought the Cardholder Pro and Coin Tray as a present for my father-in-law. There was a small issue upon receipt, but it was quickly resolved within a few days. A replacement Cardholder Pro was sent, and it works perfectly. My father-in-law loves it; it took him a couple of days to get used to it, but now he can't do without it. Special thanks to the representative in customer service for her outstanding communication and support. She handled the situation very effectively and went above and beyond to assist. I also want to acknowledge the Head of Customer Service for her help. My father-in-law strongly recommends the Cardholder Pro, and I am grateful for all the support I received.
I wholeheartedly endorse both the product and the outstanding customer support. My first wallet from this brand endured five years of heavy use, including overstuffing with cards. I'm pleased to say that my replacement upholds the same high quality. I stopped using a purse when I got my first wallet; it's so slim that I can fit it along with my phone and car keys in my jeans without any unsightly bulges. I'm completely devoted to the design and quality of this brand and have shared my recommendation with many friends.
I had a fantastic experience with the customer support team. The representative who assisted me went above and beyond. They made the return process for my order incredibly simple and were extremely helpful in directing me to the exact item I needed to purchase. It's uncommon to receive customer service that is this patient and supportive, and I truly appreciate the time taken to ensure everything was resolved. Huge thanks to the representative and the support team!
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Ekster®, the world’s largest smart wallet brand, aims to provide innovative solutions for organized access. With a collection of smart products designed for an efficient and secure everyday carry, we strive to safeguard your daily accessories in the most stylish manner.
www.ekster.com
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