eleanorjewelry.com

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1 Based on 15 reviews

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15 Reviews

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Asha Jimpson
Earings I ordered are nothing like the image. Supposed to be dainty little earing but they are massi

Earings I ordered are nothing like the image. Supposed to be dainty little earing but they are massive!! Emailed to return them as they are not what you expect and they flatly refuse! Do Not buy from this company
Scam and a waste of money!!

Wouldn't even give 1 star if I could

1
Date of experience: Feb 07, 2026
Asha Jimpson
Earings I ordered are nothing like the…

Earings I ordered are nothing like the image. Supposed to be dainty little earing but they are massive!! Emailed to return them as they are not what you expect and they flatly refuse! Do Not buy from this companyScam and a waste of money!!Wouldn't even give 1 star if I could

1
Date of experience: Feb 06, 2026
Poor quality product!

Poor quality product!One earring clasp was faulty and kept falling out of my ear. They wouldn’t replace it as it was over 24hrs from delivery…. It was a Christmas gift and not used for 2 weeks !

1
Date of experience: Jan 10, 2026
Eva Maganas
Never received products ordered

Ordered on 9 December 2025. I am still waiting for my order. I received 1 email response saying they will reship my order. Still waiting on updated shipping information. Then they sent me link to write a positive review . A review on a non-existant product

1
Date of experience: Dec 09, 2025
Lucy Kimble
Absolutely terrible

Absolutely terrible. Stay away from this company. Ordered and never received item and they will not answer my emails. Disappointed and frustrated. Please do NOT order from these scammers

1
Date of experience: Dec 09, 2025
Katy Jackson
Cheap crap

The earrings are so cheap and tacky. I ordered a pack of 3, one of the sets doesn't close properly so I can't actually use the. It turns out if you don't report the fault on the day of delivery you are not eligible for a refund. So if you aren't in the day the package arrives.. Tough!

1
Date of experience: Nov 01, 2025
Chloe Winchcombe
Wish I’d read the reviews first

Wish I’d read the reviews first, I normally do!It’s a scam, they won’t send you most of your order. Takes forever to arrive then, half is missing, other half cheap and broken (same quality as Temu). There is no customer service, you will NOT get a refund.

1
Date of experience: Oct 31, 2025
Natasha Buchan-Moore
Avoid at all costs!

Much like everyone else, i wish i had read the reviews before purchasing from this company. The jewellery arrived broken and must have been packaged that way as the missing parts were not in the bag. I reported the issue and having sent images ect, they stated that any faults must be reported within 24 hours! What utter rubbish! This is simply theft and i do not intend let the matter lie. Companies like this should not be trading.

1
Date of experience: Oct 27, 2025
Mr V
ARRIVED BROKEN, TOLD I CANNOT GET REPLACEMENT OR REFUND

PLEASE DO NOT BUY ANYTHING FROM THIS COMPANY! I bought an earring set for my daughter and when it arrived the clasp was seized so was unusable. I reported it and after emails back and forth for over a month asking for ridiculous photos of a seized clasp (looks the same as one that does open) they told me they couldn't help as I didn't report it for 24 hours after receipt of the goods.This is illegal and unfair, all I wanted was the gift for my daughter. I am upset and angry, this is scam company with shoddy goods. I have wasted £30 and don't want this to happen to anyone else,

1
Date of experience: Oct 16, 2025
Would not even say they are worthy of…

Would not even say they are worthy of one star. Wanted to return and been ignored over ten times. Their return policy is fake. DO NOT BUY

1
Date of experience: Oct 05, 2025

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