Review Time
I placed an order for a wig on 12/3 and finally received it on 12/22, only to find it was the wrong one. Just days before delivery, the service informed me that the color I initially wanted was out of stock, so I agreed to a different shade. However, they ended up sending an entirely incorrect wig. After looking into it, I discovered that this issue seems to occur frequently for others who shop on this platform. While some customers have had positive experiences, it raises questions about the authenticity of those reviews. Proceed with caution. Fortunately, my daughter liked the wig, so I decided not to return it, as I suspected that would be another hassle. I'm left wondering about the management and practices of this service, as it feels like a troubling situation.
I ordered a wig on 12/3 and finally received it on 12/22 and it was the wrong wig. They had contacted me just a few days before I received it telling me that the color of the wig I wanted was out of stock (3 weeks after ordering it) so I just told them a 1B was fine. And then they send the wrong one altogether. Upon doing some research, I found out that this happens a little too frequently with people who shop at this website. Some people seemed to have a good experience, but one has to wonder are these bogus positive reviews. Shop at your own risk. Luckily my daughter liked the wig and I just gave it to her rather than trying to return it, because I already had a gut feeling that returning it would have been another ordeal. Not sure who is running this place and what kind of game they're running down on people but what comes around goes around.
I have ordered from elevate styles a few times. Unfortunately, my last recent order I made was $69 for one item elevate styles charged my account and withdrew the monies /funds from my account. Then elevate styles sent to my email a confirmation number order number and a message saying they will send me an email once my order is ready to be shipped. A week went pass, and I did not receive any information none whatsoever regarding my order being sent out shipped, I also have not received a tracking number. I have also tried to track my order through the Shop app and was not able to for whatever reason having to do with elevate styles. I am very disappointed. I have messaged elevate styles demanding my full refund, because I have not heard nothing regarding my order from the merchant over a week. I will keep all reviewers, posted, but after this issue is resolved, which I am hoping it will be, I will not be shopping with elevate styles anymore, and I would not recommend elevate styles to anyone!
I ordered a liquid hair product that was shipped by them in a POLYBAG. And the product inside got damaged during shipping and leaked inside the polybag when I opened it. I asked for a return/replacement and Elevated Styles has ignored me has not contacted me back its been over a week since I contacted them. I called and texted and still no response. I have purchased from them before no issues, but after this and reading the comments I won't be a customer again. Its NOT worth losing customers over being cheap, unprofessional and irresponsible.
Order 2 of the same wigs Outre Perfect Hairline in the same color Hazelnut Mocha. I spent $115.00 and I was sent not only the wrong wigs but also the wrong color. The wigs had been removed and retaped. Also they sent me the color number 1 which is black. When I asked for 2 in Hazelnut Mocha. This is ridiculous. People work to hard for there money for companies like to try to get over. It is sad and ridiculous.
I placed an order with Elevate Styles on July 7. A tracking number was generated on July 10, but nothing has changed since then the carrier (Passport) still hasn’t received the package.I’ve contacted customer service, and all I’ve gotten are vague replies like “you should see an update soon.” But it's been several days now and the tracking is still stuck at "label created."I’ll gladly update this review if the situation improves or the package finally ships, but as of now, I'm very disappointed with the lack of transparency and follow-up.
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"Our mission is to be the complete provider of beauty supplies that complement a woman's appearance and provides personal service one woman at a time."
We specialize in supplying the most superior human hair from across the globe. We also pride ourselves in providing impeccable service to our customers. We are a customer service based multicultural business. In just a click, you can come see the largest collection of wigs, human hair, synthetic hair, and every other accessory you can ever think of finding in a beauty supply store plus more! We pride ourselves with the daily feedbacks we get from our customers and long time clients about all of the great products and services. We can meet the needs of the professional stylist and consumers. We also appeal to consumers who recognize the utmost importance of maintaining "the look" by using professional beauty products for use at home between salon visits.
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