embroiderym.com

1.5
1.5 Based on 58 reviews

We are a passionate company that truly believes that fashion should be affordable....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.5

/
5

58 Reviews

5 Star
5%
4 Star
7%
3 Star
2%
2 Star
7%
1 Star
79%

All Reviews

Filter Reviews

Review Time

Giselle
Disgraceful

I did not receive what I ordered , I also paid for 7 days delivery and it took 5 weeks , this a fraudulent company that steals peoples money , shame on you , wish I could have given minus 5 stars , the attitude through emails was disgraceful

1
Date of experience: Jul 16, 2025
Averil Butler
I purchased 2 embroidery sample book

I purchased 2 embroidery sample book. They claim it is linen NOT IT IS POLYESTER. I was suppose together buying at their special price. Changed the numbers after PayPal went through, I have tried to get answer . No contact. STAY away. WHAT YOU SEE IS NOT WHAT YOU GET.

1
Date of experience: Jul 15, 2025
PANTOFLASHD
I purchased items from this company…

I purchased items from this company that didn’t fit, and when I asked for a return authorization and a refund, they offered me a $2.00 which I did not accept and then someone wrote back to me offering a $3 refund stating that they would take it out of their own check for salary. If for some reason you need to return something to these folks don’t count on getting anything back. The final note I got from them was they have done everything they can to get me a satisfactory refund, which is BS.

1
Date of experience: Jul 07, 2025
Cathy Anderson
Bought three pair of bras

Bought three pair of bras. They are too big and its been a novel to change them to a smaller size or just send them back and get my money.I really hope the customer service can solve this small problem.

1
Date of experience: Jun 14, 2025
Kelly B.
SCAM SCAM SCAM

This is such a scam. I tried to order the stitch book & the amount I authorized was NOT the amount they tried to take from my account. Luckily I move the exact amount I need to my cash app account so it declined. Immediately another charge tried to go through from another site. They would’ve taken about $65 out of my account. I blocked them. Also, look at these ‘good’ reviews. Do that many customers actually use the word ‘sleek’ to describe things? FAKE. This review is as real as they get!

1
Date of experience: Jun 07, 2025
Percival P.
Do not order from them

I ordered from an Instagram ad saying I would get all the materials for the book, thread, scissors, needle, instructions & passkey to online help. What I got was a bound book (making stitching almost impossible.} No thread, needle, scissors, instructions, or the promised links to the online help. I contacted them over the mistake, even sent them a copy of the ad and a picture of what I received. They offered me $6 back. They kept saying I received what I ordered. I ended the communication because they would not admit to lying OR send me what I paid for. Therefore, in my opinion, it is bait and switch and a money making scam. Do not order from them.

1
Date of experience: Jun 06, 2025
Jaylon L.
Not a fan!

Not a fan!! And neither should you. I ordered the stitch book expecting more than just the pages of the book with no instructions, no needles or thread, plus had to wait over a month to receive the product. It ships from overseas to Georgia in the USA. After browsing Amazon it is quite clear that I was took. Buying from a pop-up add from a game app should have been my first clue. I am glad that I used PayPal instead of handing them over my debit card info. Moral of story is : First, if it sounds too good to be true, it is probably a scam. Secondly, do your research before buying!!!

1
Date of experience: Jun 04, 2025
Gwen
Do not buy from Embroiderym

This company is a rip off. Very poor customer service. My order was approximately $30. I was unhappy with the quality, asked to return, was told they would give me $2 compensation. I again asked for a return label, they said it would cost them too much. I have been back and forth many emails. The offer is $6 now. The only way to contact them is through the email on their site. Takes a long time to get an answer. There is no phone number, no supervisor to communicate with. I would never order from them again. They scam people out of their money. The website leads you to think you can return for a full refund. I actually filed a scam report with the BBB. I am still waiting for expecting a full refund .

1
Date of experience: May 30, 2025
Lorna Howard
I waited two whole weeks for this to…

I waited two whole weeks for this to arrive but was pleasantly surprised by its quality and design. Looks exactly like advertised, fits well and performs nicely—would definitely recommend if youre patient enough to handle the delivery wait.

4
Date of experience: May 30, 2025
Willow Johnson
Says comes from Ireland

Says comes from Ireland, thus long time for shipping, yet has a Georgia zip code on mailing label. Ad said free shipping if ordered within a time period - ordered and charged $7.99 for shipping. When look at my PayPal, they also charged $5.99 in tax (which they did refund.) Item not worth the $20 it ended up costing. SCAM?

2
Date of experience: May 29, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More