emsense-official.com

1.5
1.5 Based on 24 reviews

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Average Rating

1.5

/
5

24 Reviews

5 Star
3%
4 Star
6%
3 Star
0%
2 Star
3%
1 Star
87%

All Reviews

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Review Time

Gayle Fletcher - Shaw
What a rip of. Ordered 2 by mistake. Notified them straight away before they shipped them. Got a rep

What a rip of. Ordered 2 by mistake. Notified them straight away before they shipped them. Got a reply. Sorry we can't refund you for your mistake. So I got charged 2 different prices for the same product. Each time they replied was a different name saying the same thing. They wanted a review and I haven't got them yet. Never buy again.

1
Date of experience: Feb 09, 2026
Brian Fenton
You took more money out of our bank .we only ordered one you sent me three I only ordered one becaus

You took more money out of our bank .we only ordered one you sent me three I only ordered one because that’s all we could afford plus I only have two feet we are pensioners and I have had a bad two years lot of time in Hospital I had a cardiac arrest through sepsis which came through knee replacement then breast cancer I did not think it could any worse Thani ordered that daft foot massager only one never use it you sent three and changed for three I never thought people could be so cruel just pay me for the two we will take the hit for the other one tell me we’re to send them please pay me my money backmrs pfenton

1
Date of experience: Feb 04, 2026
Sean Cook
Extremely disappointed with the purchase.

If I could rate this experience lower, I absolutely would. I purchased two foot massagers, and one of them has the heat feature stuck on. They didn't resemble the units shown in their promotional material, and the controls were different. Overall, they fail to deliver as promised. The massage function is practically nonexistent, offering just a faint buzzing sensation. Additionally, the customer support is nearly nonexistent, with only automated responses and long delays in communication. I ultimately gave up on seeking a refund as it became too stressful.

1
Date of experience: Jan 14, 2026
Rhiannon Sanders
Avoid this product - it failed to deliver!

I cannot recommend this product - it simply does not work. I was charged twice and have not received any response regarding refunds. I paid AUD211.00 for four damaged items, and after trying one, I noticed no real effect. This purchase was definitely not worth it.

1
Date of experience: Jan 13, 2026
CM99
CAUTION WITH THIS SERVICE!!!

CAUTION WITH THIS SERVICE!!! I ordered 1 massager, but my credit card was charged for 3. The advertisement did not clarify that the price was in USD. I quickly emailed to cancel the additional 2, but received a response stating the order was already processed and shipped. Returning them is not an option due to the lithium batteries, and the courier costs are extremely high. Ultimately, I received a 50% refund for the 2 extra items I didn't order. I will not buy from this service again; their advertising is very aggressive.

1
Date of experience: Jan 03, 2026
Nathanael
Disappointing Experience with Overcharging

I placed an order for two foot sensors, and despite regularly declining additional offers, I was charged more than double once I finalized my purchase. I reached out immediately to rectify the situation, but after over 48 hours, I received a response stating they couldn't change or modify the order since it had already been processed and shipped. This is completely unacceptable. I cannot recommend this service, as they take advantage of customers' trust. They are scammers, plain and simple.

1
Date of experience: Dec 20, 2025
Alex Wilson
Disappointing Ordering Experience

I placed my order last night and clicked the 'confirm order' button, which unexpectedly added another item to my order. I quickly requested to cancel the extra order, but received a response today stating it was too late since they process orders immediately. I regret not reading reviews beforehand! I hope the product is effective, but their practices feel questionable and misleading. Proceed with caution.

1
Date of experience: Nov 30, 2025
VP14
Order Confirmation Trouble

I just placed my order last night. After ordering, I clicked a 'confirm order' button which added another item. I quickly requested to delete the extra order, but today I was told it was too late since they ship immediately. I wish I had seen the reviews before ordering! I hope the product works, but their practices seem questionable. Proceed with caution.

1
Date of experience: Nov 30, 2025
Jacqui W.
Price Discrepancy Issues

I saw a price of $37 but was charged $80. I immediately tried to cancel the order, only to be told it had already shipped, and I'd need to wait up to 30 days. AVOID THIS COMPANY.

1
Date of experience: Nov 29, 2025
Amadeus
Billing Problems

I ordered two items but was charged for four. I attempted to cancel the order within 15 minutes of realizing the mistake, but my request was denied.

1
Date of experience: Nov 27, 2025

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