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3.4
3.4 Based on 622 reviews

...

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Average Rating

3.4

/
5

622 Reviews

5 Star
50%
4 Star
10%
3 Star
5%
2 Star
2%
1 Star
32%

Filtered Reviews

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Review Time

Craig Churchill
Easy to book and very straight forward

5
Date of experience: Oct 28, 2025
reza hosseini
No ticket after 24 hours — no response from support

It’s been over 24 hours since I bought my ticket, but it hasn’t been issued yet.Customer service doesn’t reply to emails or messages.Please issue my ticket urgently.

1
Date of experience: Oct 28, 2025
Easy

Process was fairly easy and the price was great! Definitely will use them in the future

4
Date of experience: Oct 28, 2025
Khaled Mohammed Emira
Easy task.

Well, It did not take too long to finish my booking.

5
Date of experience: Oct 28, 2025
Alejandro López
Everything went smoothly

Everything went smoothly, just like my last booking. This page does not suddenly kick you out and reoffer it more expensive "because the airlines changed it" which is annoying. If you're filling your info, the tickets are supposed to be on hold! and that doesnt happen here, so I might be starting to becoming a fan... thank you

5
Date of experience: Oct 28, 2025
OSCAR HERNANDEZ
Price

PriceCostumer service Simplicity of buying tickets Not a lot of clicks in the computer - very simple

5
Date of experience: Oct 28, 2025
Tak Wong
Budget Air Needs a 24-hour Cancellation Policy

Airlines always have a 24-hour cancellation policy that allows customers to cancel a reservation within 24 hours without a cancellation fee or penalty. I made a reservation too soon, and within a few hours, I wanted to cancel it. But then found that only less than 30% of the airfare would be refunded. The non-refundable amount was almost $500 US dollars. That's robbery!

1
Date of experience: Oct 28, 2025
Bill
Prompt and accurate!

Prompt and accurate!Thanks!

5
Date of experience: Oct 28, 2025
Adil Ashary
The worst airline ticket refund experience.

I made an air line booking for two return tickets going to Dubai from San Francisco totaling $3964.80. For some reason I need to cancel it within less than 24 hours. They asked me to pay and addition $750 to get the full refund. Most airlines and booking companies make a full refund if cancelled reservation within 24 hours. On top Budget air only refunded me only $3037.80. They are saying they saying but not promising to refund remaining $927 at some later date. This the worst experience ever for refund on airline ticket.

1
Date of experience: Oct 28, 2025
DANIEL CALLE
OK VERY WELL

OK IT A GOOD ATENTION

5
Date of experience: Oct 27, 2025

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