Review Time
Uses dark ux patterns to add a “voluntary tip” to donations that is very easily missed.
It’s a for profit organisation and these voluntary tips do not go towards the charities.
Pretty unethical and immoral in my view
What a rip off! Went to sponsor a friend who is running in the London marathon and raising money for a charity. I wanted to donate £10 and Enthuse wanted to charge me a set amount of £2.50 to cover their costs! This amount can be varied on a ‘slider’ but the minimum amount on the ‘slider’ is £1.50 - still a rip-off! Underneath the ‘slider’ in small print it says that you can vary the amount manually. I would imagine that most people wouldn’t take the time or trouble to alter the amount payable to Enthuse and it bothers me that the default settings are set so high.
Donate very carefully via this site . It’s manufactured to take a tip that isn’t obvious when going through the process. A 25 pound donation to charity and they want to take 5 for themselves.It sounds petty but it’s actually very well hidden and they are essentially profiting off a charity donation. If you read the other one star reviews, a common occurrence. Particularly when using a mobile phone to pay . The money would sit much better with the actual charity. Update: they are now asking for my phone number and name. I’m not engaging. Seemingly people engage for a refund and up their rating (see the 4 star ones). The logical thing would be for them to alter their software to opt you out rather than in automatically. Leaves a bad taste.
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