Name: entwistlegreen.co.uk
Telephone: 000000000
Rating: 2.5

Sandi Morris Guest

LANDLORDS, BE WARNED!

LANDLORDS, BE WARNED! Avoid this agency at all costs; they take as much money as possible and ignore any complaints. They claim to vet tenants, but that seems questionable. They assure you that tenants will leave the property in good condition, yet mine was left in disarray, forcing me to spend months cleaning and covering all expenses while they profited. Attempting to recover damages from the security deposit was a frustrating four-month ordeal, involving endless letters and photos, only for them to ultimately keep the money I was entitled to. This situation is absolutely appalling. DO NOT USE THIS AGENCY!

Date of experience: Jan 15, 2026

Nicki Sanders Guest

1 month ago

Landlords Should Be Cautious

Landlords, please be cautious. This agency prioritizes profit over service, neglecting complaints. They claim to vet tenants and ensure properties are returned in good condition, but my experience was the opposite. I faced significant costs and stress trying to recover damages from the security deposit. It was a frustrating process, and I strongly advise against using their services.

Date of experience: Jan 15, 2026

Bleudyrow Guest

2 months ago

Unresponsive and unprofessional service

The service was unresponsive and lacked professionalism. My deposit was withheld long after the tenancy ended, necessitating escalation. I recommend avoiding them.

Date of experience: Jan 01, 2026

Bobbi C. Guest

3 months ago

Extremely Poor Experience

This is the worst service I have encountered. Customer support is lacking, favoring landlords and neglecting tenant needs. The management is greedy and unhelpful.

Date of experience: Nov 11, 2025

Jane Harris Guest

3 months ago

Buyers and Sellers Should Be Wary

If I could rate this agency negatively, I would. After expressing interest in a property and submitting a cash offer, I received no updates and was ultimately informed that a higher offer was accepted without any opportunity to counter. Their practices seem unethical and they do not operate fairly. I plan to file a complaint regarding their conduct.

Date of experience: Oct 31, 2025

Molly Johnson Guest

4 months ago

Initial Happiness Turned to Disappointment

I initially left a positive review due to a smooth start, but it quickly became a nightmare. After paying deposits and being assured of a property, we were informed last minute that the landlord hadn’t signed the agreement. This led to unnecessary expenses and stress as we struggled to secure another place. I cannot recommend this service due to their poor communication and handling.

Date of experience: Oct 28, 2025

Robert Sanders Guest

4 months ago

Exceptional Support During Our Move

The representative provided fantastic support while we moved, ensuring everything went smoothly. I highly recommend this service.

Date of experience: Oct 27, 2025

Cara Cook Guest

4 months ago

Highly Professional Estate Agent

From my first email, I was impressed by the quick response and professionalism. The representative listened to my needs and arranged viewings promptly. The entire experience was smooth and stress-free. I highly recommend this estate agent.

Date of experience: Oct 17, 2025

Waldo Harris Guest

4 months ago

Helpful Staff, But Management Lacks Professionalism

One of the staff members was great and helpful, but when I had to deal with a manager, the experience was negative. The manager was rude and unprofessional. Be cautious.

Date of experience: Oct 10, 2025

Anthony Price Guest

4 months ago

Poor Communication and Service

I left a message requesting no calls during the day, yet they called anyway. I've repeatedly asked for email communication without my number, but they have not responded. Very disappointing service.