Review Time
Dawn truly understood what we were looking for and worked hard (even when she was away) to find something to meet our budget. She went above and beyond to connect with the airlines in an attempt to rectify a seat assignment issue and was always prompt when responding to questions. I have utilized her services. often and will continue to moving forward!
Charity went out of her way to contact westjet to get our seats changed when I was receiving an error message. Her willingness to go the extra mile is something you don’t see everyday. Even when westjet said it wasn’t an option she tried different ways to make sure we were moved.
Dawn truly understood what we were looking for and worked hard (even when she was away) to find something to meet our budget. She went above and beyond to connect with the airlines in an attempt to rectify a seat assignment issue and was always prompt when responding to questions. I have utilized her services. often and will continue to moving forward!
My family and I couldn’t be happier with the service we received from Charity. I made a big mistake with our booking and she helped turn our situation around when we didn’t think it was possible. It was a huge relief! Thank you so much Charity! We really appreciate what you’ve done for us.
I booked a trip with Escapes.ca and somehow managed to confirm the wrong dates (oops… fully my fault). Cue mild panic. BUT—enter Sean, Ryan, and Chris, aka the dream team.They were absolutely amazing, insanely patient, and went way above and beyond to help fix my mistake and make everything right. They turned what could’ve been a travel nightmare into a total non-issue.This kind of customer service is rare these days, and it honestly made all the difference. Because of them, I will always book through Escapes.ca. Huge shoutout and thank you to the entire team—you guys are the best!
I called escapes.ca to change a booking and was very fortunate to have Charity answer my call. She is professional, knowledgeable, friendly and helped ease my worries and fears. What was so reassuring and what I appreciated the most, was when I asked her if I could call back if I had any further questions, she promptly said I could call her any time. Thank you Charity, Escapes is fortunate to have you as a consultant.
Susan made our travel experience flawless with her attention to every detail! We had a major problem, a winter ice storm and we were unable to travel. Susan worked a whole lot of magic to ensure we were able to reschedule the date.Every detail of our travel experience was handled perfectly and she exceeded our expectations!
At this point, Dorina could be our family destination expert, as two others have used her for their weddings before ours. Dorina was clear and informative as to how we go about booking our destination wedding in Mexico, and always offered insight into the pros and cons of each airline/resort/wedding coordinator so we could make the best informed decision. She even found cost savings for our guests prior to everyone's final payments being due.She really listened to what we were looking for in our resort and venue choices. She narrowed it down to a great short list, again with a great list of pros and cons, and we couldn't have been happier with our final choice. The wedding venues, the beautiful resort grounds, the wildlife, the food, and the coordinator she set us up with. She nailed it all!
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