www.busbank.com

4.9
4.9 Based on 160 reviews

The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America. Our experience is broad and div...

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Average Rating

4.9

/
5

160 Reviews

5 Star
93%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
2%

All Reviews

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Review Time

Monique Tyson
BusBank

BusBank, you have gained a returning customer in the future. Thank you for such a seamless process from beginning to end. Special shoutout to Kayla, thank you for your support during this process. You made everything super easy. Thank you!

5
Date of experience: Oct 28, 2025
Kyle
Request Kimberly Lindsey to work with…

Request Kimberly Lindsey to work with on your bus / shuttle needs.She is an industry expert, excellent communicator, offered fair pricing, and provided great service throughout the process.You may find a slightly cheaper rental option, but if you want confidence the job will get done right, go with Kimberly.Phone: 312.476.6195

5
Date of experience: Oct 24, 2025
Anshuman
Van ride to Albany

Timely pick up and drop. Clean, comfortable van. Felt safe during the ride.

5
Date of experience: Oct 24, 2025
Exceptional customer service, long time happy client

I have been using Busbank for a good few years, even when I moved company I continued to book with them. I have great service, especially with Steve, who is so efficient, kind and understands my different group dynamics and locations, and manages it all with grace and the greatest of ease. I am not sure how I would manage if I didn't have Busbank to rely on.

5
Date of experience: Oct 21, 2025
Karra Busse
This was such an incredibly easy trip…

This was such an incredibly easy trip because of Busbank! I only found out we needed a bus for our youth group trip two weeks before the event. Tom was super fast with his communication, he was helpful with explaining everything and put bus driver Surjit Beol was wonderful! I will definitely be using Busbank again!

5
Date of experience: Oct 16, 2025
Great experience start to finish.

Not only was the reservation process simple, our driver was FANTASTIC! Steve was patient when my auto-pay didn't go through and we were able to get that all sorted even though it was after the deadline for full payment. Dino was our driver and he was so friendly with the students, and helpful when we were trying to find him after the event. He also had called ahead of the event to ensure he knew exactly where to pick us up due to construction int eh area and we worked out a bus friendly plan for him to arrive in plenty of time and pick us up at the right location without blocking traffic on a main road in our small town. Could not enjoy working with this team more.

5
Date of experience: Oct 14, 2025
Fideles Abong
Great experience ❤️❤️

5
Date of experience: Oct 11, 2025
Stephanie Fay
Our drivers were very professional

Our drivers were very professional and made us feel like we were VIP passengers. The bus was very nice and we got where we needed to go safely and in good time. I will definitely use BusBank for another tour!

5
Date of experience: Oct 10, 2025
Corporate Outing

Our colleagues were extremely impressed with the professional, prompt service and cleanliness of the shuttle.

5
Date of experience: Oct 08, 2025
Reliable service, fast response time

We were relying on BusBank for shuttle service between the airport, train station, and hotel for our event. As the event coordinator, transport was one of the key sources of stress for me, but BusBank made everything easy. Responses from Kimberly Lindsey were always almost instant. She coordinated a complicated trip with seeming ease, and was very patient with our organization while we got the details of our trip sorted. Everything was exactly as I requested it to be, and our driver Martin was great.

5
Date of experience: Oct 07, 2025

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Business Details

  • The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.

    Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.See more

  • email sales@busbank.com
  • call 8664287226
  • language https://www.busbank.com

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