Review Time
Bought something for the first time and all went well. Delivery was fast and I got updates the whole time. Unfortunately my order got mixed up and I got the wrong items. Contacted customer support and everything was solved in the time span of a few hours. Extremly quick, nice and overall great support experience. As a bonus I even get to keep the wrongfully sent item. Not a single bad thing to say.
Bought something for the first time and all went well. Delivery was fast and I got updates the whole time. Unfortunately my order got mixed up and I got the wrong items. Contacted customer support and everything was solved in the time span of a few hours. Extremly quick, nice and overall great support experience. As a bonus I even get to keep the wrongfully sent item. Not a single bad thing to say.
The stone was lost from my necklace after only wearing the piece for a short period. I decided to contact the customer service and directly got great service. Sarah was fast, kind and effective. The jewellery is beautiful and I will definately keep buying pieces here, so do my friends!
My experience with Essense Amstadan was a special one,I fell in love with the jewellery the very first day I saw it and this prompted me to make my other asap,as soon as it came it was just exactly as described,so gorgeous and lovely. Unfortunately I lost my it after just 2nd time of wearing it, I contacted the admin and the make every process of getting a new one a very smoothly one. I would recommend Essence Amsterdam for lover of good jewellery anytime any day,thank you.
Really happy with my experience. The jewelry is high quality and looks exactly like the photos. Customer service was helpful and friendly, which made everything feel easy and reliable. Overall a very positive experience and I would definitely recommend this store.
I was excited for this package and delivery was slow. Now that it’s arrived, I am disappointed. All the hype that they smell the same as expensive counterparts is hype IMO. The scent doesn’t last all day. I feel I really fell for the hype here and wanted to write this review in the hope of saving someone else the pain.
Great experience with Essence Amsterdam. One of my bracelets had an issue and customer support handled it quickly and professionally. They offered a lifetime warranty replacement with no hassle at all. Communication was clear and friendly throughout the process. Really appreciate the service and the quality. Highly recommended!
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Premium essential jewelry. Designed in Amsterdam. Delivered Worldwide.
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