esurv.co.uk

4.5
4.5 Based on 41 reviews

e.surv Chartered Surveyors is the UK's largest and leading provider of residential property risk expertise and surveying services. HomePlus is our Digital Home Survey product - created in person by a RICS certified surveyor, delivered directly to your s...

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Average Rating

4.5

/
5

41 Reviews

5 Star
82%
4 Star
7%
3 Star
2%
2 Star
2%
1 Star
7%

All Reviews

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Review Time

Michael Norman
Very happy with the survey and the aftercare. James was the surveyor who was assigned. The survey w

Very happy with the survey and the aftercare. James was the surveyor who was assigned. The survey we received was comprehensive and James reached out to us to discuss the findings and was more than happy to answer any questions we had. Would highly recommend.

5
Date of experience: Feb 24, 2026
Cathryn Shean
The email my survey was in looked like spam and I accidentally deleted it. Thankfully they phoned an

The email my survey was in looked like spam and I accidentally deleted it. Thankfully they phoned and I realised my mistake. If they put in the subject it was my house survey for the house I was buying it would help. Not just admin.

4
Date of experience: Feb 22, 2026
Very extremely pleasantly surprised with esurv! let's be honest, anything with e-something usually m

Very extremely pleasantly surprised with esurv! let's be honest, anything with e-something usually makes me feel suspicious, "it's an e-thing, not traditional, probably cheaper but also riskier". I was wrong. I initially found them through "compare my move" which is a comparison site. I was then bombarded by so many emails from different suppliers, but what stood out was Lynn's follow up, she called and explained everything without being pushy. E-surv's price wasn't the cheapest or the highest, the service I got was top though. The booking was arranged the following day for the day after! I had my digital report (handy) and the full PDF after only 3 days!! I had a call two days later from the surveyor (Eddie) who was VERY thorough in his report, his subsequent call was very helpful as well. well worth everything I paid for. As a 1st time buyer, I was really stressing about this and I'd def recommend these guys.

5
Date of experience: Jan 29, 2026
Cardew
Quick and Detailed Survey Exceeded Expectations

The survey was arranged swiftly and returned with a high level of detail, highlighting potential issues that were crucial for our informed decision-making regarding the purchase. Our surveyor also followed up a few days later to address any questions we had and was eager to explain the concerns he noted and their significance.
I highly recommend this service.
It was budget-friendly, efficient, and professional.

5
Date of experience: Jan 21, 2026
PB79
Outstanding support

Outstanding support, very prompt, friendly, and approachable from beginning to end. The survey was completed swiftly, and the report was delivered on the same day. The report was detailed and informative. I cannot recommend this service highly enough.

5
Date of experience: Dec 16, 2025
Leroy S.
Fast and straightforward

Fast and straightforward, the report was easy to read and well organized.

5
Date of experience: Dec 16, 2025
Chas Brooks
Highly beneficial survey

The survey I received was highly beneficial. It included a clear yet thorough report with photos of important details. As a first-time buyer, it greatly enhanced my understanding of the home I was purchasing and highlighted areas that needed attention. Thank you very much!

5
Date of experience: Dec 15, 2025
Blair B.
Efficient and prompt assistance

Efficient and prompt assistance. The representative was very helpful over the phone. We received our report on the same day as the survey, which was packed with valuable information and images.

4
Date of experience: Dec 15, 2025
Elliot Adams
Exceptional service from the representative

The representative was fantastic in delivering the survey quickly and professionally. He took the time to call me and discuss the key points in the survey and has followed up via email to ensure I could reach out with any further questions. Helpful, polite, and genuinely professional.

5
Date of experience: Dec 15, 2025
finnigan195018
Navigating the home buying process

If you're in the midst of purchasing a home, you understand the overwhelming emotions tied to the journey. As a first-time buyer after nearly a decade of renting, I was advised that a level 2 survey would be a wise investment, especially since the property had been vacant for a year. They were absolutely right. The survey was scheduled promptly, and the report was delivered just two days after inspection. The inspector was thorough and took the time to address my specific concerns beforehand, which was reassuring. His professional yet approachable manner made it easy to comprehend the findings and make informed decisions. If you're on the house buying path, consider a level 2 survey; it's a priceless investment for such a significant purchase. Thank you for your efficient, professional yet personal service which greatly enhanced my first home buying experience.

5
Date of experience: Dec 15, 2025

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Business Details

  • e.surv Chartered Surveyors is the UK's largest and leading provider of residential property risk expertise and surveying services.

    HomePlus is our Digital Home Survey product - created in person by a RICS certified surveyor, delivered directly to your screen, and followed with a phone call.

    e.surv is part of the LSL Property Services plc Group of companies, which includes household names, YOUR MOVE and Reeds Rains, as well as the mortgage broker network, First Complete. We work with lenders, intermediaries, social housing entities, and estate agents, as well as private customers.See more

  • email helpline@esurv.co.uk
  • call 08001699661
  • language https://www.esurv.co.uk

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