eswater.co.uk

3.4
3.4 Based on 383 reviews

Essex and Suffolk Water is a water supply company in the United Kingdom...

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Average Rating

3.4

/
5

383 Reviews

5 Star
57%
4 Star
3%
3 Star
1%
2 Star
2%
1 Star
37%

Filtered Reviews

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Review Time

Jayce Brown
High water usage was…

I was advised that my water usage was higher than average which came as a surprise to me because I try to use water carefully. An engineer was sent who found a slow but constant leak to ensuite wc. Leak fixed, filters fitted, free water saving devices given. The best service I ever never knew I needed. Brilliant work guys

5
Date of experience: Jul 18, 2022
Bernie Baker
Absolutely delightful company to deal…

Absolutely delightful company to deal with. Impeccable customer service! Friendly staff. Clear and direct communication. Hassle free. Desired results achieved! Keep it up

5
Date of experience: Jul 13, 2022
Alfred Cooper
Absolutely delightful company to deal…

Absolutely delightful company to deal with. Impeccable customer service! Friendly staff. Clear and direct communication. Hassle free. Desired results achieved! Keep it up

5
Date of experience: Jul 13, 2022
Newgi
Rusty water

Went to use water tap and the water came out very brown misty colour so I phoned up water company and they done a search online for any problems and found firebrigrade had reported a problem on a call out,I was told to run tap for an hour which sorted everything out,clean water again,thank you all

5
Date of experience: Jul 12, 2022
Walker Hughes
Rusty water

Went to use water tap and the water came out very brown misty colour so I phoned up water company and they done a search online for any problems and found firebrigrade had reported a problem on a call out,I was told to run tap for an hour which sorted everything out,clean water again,thank you all

5
Date of experience: Jul 12, 2022
Reynold Coleman
I'm pleased with the help I received…

I'm pleased with the help I received about my water usage.My appointment was cancelled,but they let me know and rebooked another suitable appointment for me...

5
Date of experience: Jul 02, 2022
Carrie Anne M.
I'm pleased with the help I received…

I'm pleased with the help I received about my water usage.My appointment was cancelled,but they let me know and rebooked another suitable appointment for me...

5
Date of experience: Jul 02, 2022
Damon Powell
Leak or Not

I had been noticing that our cavity in the pavement where our water meter is housed kept filling with water. Was not sure if it was ground water or a possible leak. Reported to ESW via the web site. ESW contacted me to explain what was going to happen. Technician arrived at the arranged time. Explained what he was doing and why. It appears it was ground water and not a leak. Glad we now know.

5
Date of experience: Jul 01, 2022
NeverTry__68
Leak or Not

I had been noticing that our cavity in the pavement where our water meter is housed kept filling with water. Was not sure if it was ground water or a possible leak. Reported to ESW via the web site. ESW contacted me to explain what was going to happen. Technician arrived at the arranged time. Explained what he was doing and why. It appears it was ground water and not a leak. Glad we now know.

5
Date of experience: Jul 01, 2022
Dede
Essex and Suffolk Water were excellent…

Essex and Suffolk Water were excellent by identifying the leak in the stop tap in my drive, they replaced it with a new stop tap, and placed the patio slabs back to their original place.

5
Date of experience: Jun 30, 2022

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