Name: eswater.co.uk
Telephone: 03457820111
Rating: 3.4

Dede Guest

Essex and Suffolk Water were excellent…

Essex and Suffolk Water were excellent by identifying the leak in the stop tap in my drive, they replaced it with a new stop tap, and placed the patio slabs back to their original place.

Date of experience: Jun 30, 2022

IS Guest

3 years ago

Renewed main to the house

Water pressure was insufficient to install an unvented cylinder. Essex Water checked that the pressure at their side was ok and quoted to install a larger main to the house. All work including drive reinstatement completed quickly and professionally. Would recommend.

Date of experience: Jun 30, 2022

Wilfried Bell Guest

3 years ago

Essex and Suffolk Water were excellent…

Essex and Suffolk Water were excellent by identifying the leak in the stop tap in my drive, they replaced it with a new stop tap, and placed the patio slabs back to their original place.

Date of experience: Jun 30, 2022

Zaniix Guest

3 years ago

Emma Mills goes an extra mile!

I personally would like to say thank you to Emma Mills, From Costumer projects. She went a huge extra mile! I tried to report water leak for a few times on Friday. But everyone said it’s not they problem. Finally I reported it to my council. Today I received a call from Emma. She was interested how everything goes. It’s not Essex & Suffolk water problem, but she is monitoring this. I’m so happy and thankful for her enthusiasm and help!

Date of experience: Jun 29, 2022

FEFELAPANIK22 Guest

3 years ago

Superb customer service by Emma Mills

My best friend was having problems reportage leak outside her appartment and had spent hours on the phone and getting knowhere.. I tried to help with no avail, however my friend finally made Contact with Emma Mills in Customer Projects who has gone the extra mile to ensure the fault will be rectified and keeping her updated on the progress. Thanks Emma for helping my friend

Date of experience: Jun 29, 2022

danvalange1299 Guest

3 years ago

Emma Mills goes an extra mile!

I personally would like to say thank you to Emma Mills, From Costumer projects. She went a huge extra mile! I tried to report water leak for a few times on Friday. But everyone said it’s not they problem. Finally I reported it to my council. Today I received a call from Emma. She was interested how everything goes. It’s not Essex & Suffolk water problem, but she is monitoring this. I’m so happy and thankful for her enthusiasm and help!

Date of experience: Jun 29, 2022

Thaddeus Guest

3 years ago

Superb customer service by Emma Mills

My best friend was having problems reportage leak outside her appartment and had spent hours on the phone and getting knowhere.. I tried to help with no avail, however my friend finally made Contact with Emma Mills in Customer Projects who has gone the extra mile to ensure the fault will be rectified and keeping her updated on the progress. Thanks Emma for helping my friend

Date of experience: Jun 29, 2022

CF48 Guest

3 years ago

We needed someone to come and find…

We needed someone to come and find where we could turn off our water supply. They were out the next day and super efficient and polite

Date of experience: Jun 28, 2022

Bella Baker Guest

3 years ago

We needed someone to come and find…

We needed someone to come and find where we could turn off our water supply. They were out the next day and super efficient and polite

Date of experience: Jun 28, 2022

Clementine A. Guest

3 years ago

Had an issue which was stressing my…

Had an issue which was stressing my elderly parents. Once the issue was picked up by customer service - Jen Hitchins, who went over and above her role to get the issue fully resolved. First class service, can’t thank you enough.