Review Time
Cannot access website, can only access website through another domain but have to translate from Chinese. If you have any issues please contact: domainabuse at service.aliyun.com (Sorry trustpilot don't allow e mail address, just replace at with @).If you've got a problem with product bought on a third party site like Amazon or Ebay, you should contact them and ask for a refund. In law, your contract is with the person that sells you the product.My wife paid £20, which is an immediate red flag. Companies such as these mass produce and have no intention of resolving issues.
May 2019 I received the Etereuty 4 in 1 Women's Electric Razor from Amazon. A year later, the charging cradle stopped working. I went to their website and saw that they have a 2-year warranty and still sell the razor that I bought a year ago. CS claimed that they only have a 1-year warranty and no longer sell the product. When I sent links proving otherwise from their website, I received no response.
SCAM....RIPOFF....placed order April 23, finally received tracking number April 29th after emailing...however, product was supposedly picked up but never delivered to USPS? I've tried calling and emailing. Phone call disconnects after 2 minutes and no email response. I want a refund of $52.99 which they took out of my account immediately. Bad company!
I ordered a 5 in 1 groomer and after several weeks asked them to just return my money. They ignored me, so I purchased one from Wal-Mart...easy. Then, I asked this weird company if I could return my purchase since it was within the two weeks that they say returns are acceptable. No word. Guess I will sell it on eBay and never, ever do business with this company again.
This company 'Etereauty" is a total scam. I ordered 2 woman electric razors on May 4th. They charged my card $53.98 immediately. I was waiting and waiting for a tracking email and nothing. I called and spoke to a lady that I could barely understand. Said that I would be receiving tracking on Ma 22nd. This day came and went and no email. I called like 10 times and was not able to get a hold of no one. I called again today 5/27 and am am not able to get a hold of anyone. This is very frustrating. I have also emailed their customer service and no luck either. What a SCAM. I want my money back on my credit card. Be ware when ordering from this website. You will be better off ordering from Walmart.My order # is 107731588606858 for $53.98
This company is a scam. Ordered 4/23, they took the money from my account after creating a fedex label but never delivered the order. Have called for the last week and 1/2 and the calls keeps dropping and not respond to email. Will stay away from this company. Never again
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Shop cleansing brushes at ETEREAUTY. Find a variety of deep cleansing systems, brushes and sponges to create clear, soft and beautiful skin.Highest quality beauty makeup products.
