Review Time
First of the quality of their products are amazing, but what won me over was the customer service. They were kind and efficient, and they gave me options to tailor to my needs. Customer service is so important and they have gained a forever customer because of it.
I learnt about them from an Instagram ad, probably because I’ve been a frequent perfume oil “buyer” for years. What stood out here first were the promo’s, then the bottle. When I received my first purchase from them, I was wowed by the packaging and most importantly, the quality of the scent. I will 100% recommend. Customer service is also amazing, they helped rectify an issue almost instantly, which has strengthened my loyalty.
First of the quality of their products are amazing, but what won me over was the customer service. They were kind and efficient, and they gave me options to tailor to my needs. Customer service is so important and they have gained a forever customer because of it.
I was a little hesitant about trying their product due to dissatisfaction with another company. But I am glad I decided to give eternalperfumeoils a try. My communication with this company has been exemplary and the essential oils that I’ve tried so far have been very good. I’m going to order more!!!! Because I plan to mix some with coconut oil and some with lotion to apply all over!!! I love Herat, pear pressure, pillow princess, and about 5 others so far. I will be ordering more scents to try.
I’m very disappointed with my recent purchase from Eternal Perfume Oils.The perfume oil I received smelled stale and off on first opening, which is not what I would expect from a new product. The presentation of the item also differed from the images shown on the website, which was concerning.I contacted the company straight away to raise this, but my concerns were dismissed as simply not liking the scent, and I was told I would need to pay return postage. I felt this did not properly address the quality issue I reported.Overall, this has been a frustrating experience and not the level of customer service I would expect when raising a genuine product concern.
Love, Eternal Perfume Oil smell very expensive every single one of them that I have and I don’t have to use that much and it lasts on my skin for a pretty long time and on my clothes. Eternal perfume oil customer services is awesome. My shipping is always on time. They always email me or text me. Let me know that my perfume oil is shipped out or on way or it have been delivered. A good company.
I Love, love, love this brand! I'm working on my 4th order. These oils are super high quality and last anywhere from 8-12 hours (or more!) depending on the scent. You get great value from the sample bundles. This helped me pick my faves and I went on to buy full sizes. My top favorites so far are Green Metal (a dupe that smells even better than the original), Cigars and Ice Cream (a sultry, sweet unisex scent that has me feeling delectable, strong and sexy all day), Harmony & Havoc (coffee & vanilla flowers with a clean finish) and Pink Flirt (sweet champagne and roses). I get compliments when I walk down the hallway at work and even while I'm grocery shopping. I'm a fan for life and look forward to their next new scent release!
I’m disappointed with Eternal Perfume Oils’ customer service. I’ve purchased from them twice and, unfortunately, had an issue with one bottle that I needed to exchange. Since they give 30 days policy return or exchange I’m trying to reach them by emails because there is no way to do it through the website. I’ve sent 3 emails over a period of time and never received a response. While the products themselves are be good, the lack of communication and support after the purchase is unacceptable. Customer service matters, and this experience has made me hesitant to buy from them again.
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The top Perfume Oil brand in the US , We create some of the best smelling alcohol free and oil based fragrances.
Which make our perfumes last longer and nourish your skin instead drying it out like alcohol sprays.
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