Review Time
Any time I call customer service I get answers, solutions and they are extremely helpful. Sometimes I just need a code updated to work on new releases. They have even called ME to ask about my satisfaction with the products. This time I’m not sure what happened I orders the new releases, but my 30ml choices didn’t show up on the order. They checked. They were quick to say it may not have been my mistake. They sent me a code for two free 30ml. Bottles on my next order. Today I spoke with Mike Ston and he has excellent communication and interpersonal skills. I keep the number in my phone!
10/10 for SURE! I’ve been an Eternal fanatic for 2 yrs now. I started my “oil” journey because I go thru perfumes WAY too fast & that got expensive.So many oil companies are either good, but crazy expensive, or awful & smell like carrier oil in 2 weeks. Then I found Eternal Perfume Oils. They changed my life! They’re strong, last all day, and they’re affordable! You can buy their coco oil separately to make it a body oil & it’s 100% scentless! I now have 6 favorites i restock monthly. ( yea i still go thru it so fast, but now i can afford it lol )My advice is to start with a sample pack. Get to know the scents b4 committing to a big bottle. Also ONLY if you buy on-site, do you get a FREE 30ml of your choice, when you choose a 50ml. So get to sampling! You won’t regret it!
Please please do not use this company! I ordered myself a 50ML fragrance oil in the offer they have currently which included a free 30ML fragrance with any 50ML purchase. All of the social media posts advertise this (I’ve later discovered that they’re all made using AI) when my order arrived I only have one fragrance and when I messaged Customer Service, they told me I didn’t select the free fragrance with my order? (It says nothing about this on any social media platform) and when I asked if they could just send it and I pay the extra postage they refused. The customer service is awful and 3/4 of the messages include such poor grammar it’s hard to comprehend the meaning of its content. I would never ever use this brand again, and I advise everyone else not too! So rude, so unhelpful and obviously a scam.
Most of the oils I bought I really enjoyed and the ones I didn't (based on personal preference) they were quick to exchange for free. They're always quick with a response and quick to remedy any issue you have. So far, I have really loved being their customer!
Most of the oils I bought I really enjoyed and the ones I didn't (based on personal preference) they were quick to exchange for free. They're always quick with a response and quick to remedy any issue you have. So far, I have really loved being their customer!
I own a couple of bottles from this company; they really smell very good. Their customer service is excellent. I recently encountered a problem with a TikTok order, and I received a call from them to make my order right. Michel Stone was very professional and kind."
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The top Perfume Oil brand in the US , We create some of the best smelling alcohol free and oil based fragrances.
Which make our perfumes last longer and nourish your skin instead drying it out like alcohol sprays.
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