Review Time
Absolute abysmal company. They have no idea what they are doing. Subcontract their waste service to premier waste who make every excuse not to service our bins. When you ring them to complain about a missed service, they do not resolve the issue. Invoicing is dreadful, they have no idea what payment allocation is, they raised a credit and forgot to allocate it to my account. Customer service is non existent, you may get a response about 4 months later if you’re lucky.
Cancelled my direct debit with them due to the continued billing issues and started paying bank transfer to find that they had once again reinstated the direct debit that I had not authorised. Asked to speak to their complaints department, still waiting for them to respond. I email this company weekly with problems to no avail. Avoid at all costs
Absolute abysmal company. They have no idea what they are doing. Subcontract their waste service to premier waste who make every excuse not to service our bins. When you ring them to complain about a missed service, they do not resolve the issue. Invoicing is dreadful, they have no idea what payment allocation is, they raised a credit and forgot to allocate it to my account. Customer service is non existent, you may get a response about 4 months later if you’re lucky. Cancelled my direct debit with them due to the continued billing issues and started paying bank transfer to find that they had once again reinstated the direct debit that I had not authorised. Asked to speak to their complaints department, still waiting for them to respond. I email this company weekly with problems to no avail. Avoid at all costs
answer the phone in a short time, solve your problem..They took 20 minutes to answer the phone, then put me on hold for 5 minutes twice, then told me that I would get a call back, which never happened.. Not surprising I suppose seeing that they want to automatically renew my water contract and increase the charges by about 400%..Later they called me and gave profuse apologies for not getting back, a small credit to my account, and adjusted the renewal quote, but it was still a 100% increase..Bit too much when I and every other peasant in this country are being ripped off by every utility company!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
chariotenergy.com
dteenergy.com
honestgorilla.com
attyx.com
sempersolaris.com
www.homeenergyscotland.org
cru.ie
octopusenergy.it
www.energieprijzen.net
regentgas.co.uk
