Review Time
I've been using ewin since July of 2018, I have purchased 2 chairs for myself, and 2 chairs for family. 0 issues with any of them. My original pick was a calling series that didn't break for 6 years, when it did it was easy to fix with a cheap replacement part, I would still be using that same chair but I broke it in a move. Now I have ordered a much better newer version and am very excited. Customer support is A+ the same person from 8 years ago on twitter/X is still there communicating. Can't recommend them enough.
I've been using ewin since July of 2018, I have purchased 2 chairs for myself, and 2 chairs for family. 0 issues with any of them. My original pick was a calling series that didn't break for 6 years, when it did it was easy to fix with a cheap replacement part, I would still be using that same chair but I broke it in a move. Now I have ordered a much better newer version and am very excited. Customer support is A+ the same person from 8 years ago on twitter/X is still there communicating. Can't recommend them enough.
Do not buy this chair. The company has been giving me a run around for days. They don’t have the one I ordered in stock. I asked to cancel the order. Sent several emails. Finally got them to say they would refund within 24hrs….the charge is still there. Unfortunately no phone number to call.
If you are a consumer looking for a great product in a chair, it is not coming from E win racing. The chair is extremely uncomfortable, not only the product that costs $400 break after five months of casual use. Be prepared if you buy this chair to have the seat cushion and a backrest installed by yourself because the ones provided (if it comes with any) are horrible. After my chair recliner and lift broke, I contacted the customer service department. Let me tell you, these people are not into customer service, and once they have your money, that is all they care about. They are rude, curt, and do not understand what it means to be a customer service representative. Be prepared if you buy this horrible product; once it breaks under warranty, you will have to undergo a chat system in which they make their office hours, promise to email you without following through, and treat you like utter garbage. I've learned my lesson; I hope you don't have to. Oh, I forgot you could extend the warranty if you lie and say their product is good on a review and post it.
I’ve had my E-Win Racing gaming chair for four years, and it’s easily one of the best purchases I’ve made for my setup. The chair has held up incredibly well with daily use, staying comfortable and supportive the entire time. When the seat cushion finally started to show its age, I didn’t want to replace the whole chair because the rest was still in great condition. E-Win’s customer service was outstanding they helped me get a replacement seat quickly and walked me through every step. Thanks to their support, I get to keep the chair I love for years to come.
I purchased a broken chair new in the box, ewin refused to send repair parts or warranty of any kind yet it stats a 2 year warranty! I complained to PayPal got no place, they said call your bank, called bank and I got my money back! Hay EWIN if you want your chair back send a box and a prepaid label!
I’ve been using my new E-WIN gaming chair for about a week and I love it. It was super easy to set up—took under 30 minutes. The chair is very comfortable, supportive, and feels extremely strong and well-built.I use it daily for work and gaming, and it’s perfect for both. I chose the Champion Series, and it really delivers on comfort and design. This is a true heavy duty gaming chair that doesn’t wobble or feel cheap.If you’re considering one, definitely go for it—and use code GAG for 20% off!
Absolutely terrible chair, Their marketing team is good, but their product is not what they advertise. I purchased the flash XL and the build quality was awful. The pitch of the seat was bad and not adjustable. The arm rests where practically falling apart under the fancy magnet clip on top. The base was stamped steel with sharp edges. They claim its built for 550lbs. What a joke. 350lbs and you lean back your going over for sure. Return policy is horrid. Complete scam of a company
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