explicitpoets.com

3.9
3.9 Based on 41 reviews

Established in 2017, we are renowned for our iconic collections and premium quality sunglasses at an affordable price....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.9

/
5

41 Reviews

5 Star
66%
4 Star
2%
3 Star
7%
2 Star
5%
1 Star
20%

All Reviews

Filter Reviews

Review Time

Tori Baker
A remarkable first experience with glasses

Recently, I bought my first pair of glasses and the experience has been remarkable. I've already ordered several more pairs, and I know this won't be my last purchase. The design and quality are impressive—they're stylish, well-crafted, and comfortable. What truly stands out is the exceptional service. The support team was friendly, professional, and attentive throughout the process, which is rare these days. It's clear that there's a company behind this product that values attention to detail, genuinely cares for its customers, and invests equal effort into both the product and the shopping experience. For all these reasons, I wholeheartedly recommend this service to anyone searching for stylish glasses and outstanding customer care. It's a brand I look forward to returning to.

5
Date of experience: Dec 22, 2025
Austin Hughes
An outstanding experience with exceptional product and support

I recently purchased my first pair of glasses from a certain company, and the experience was simply extraordinary. I've already ordered several more pairs, and I know this won't be the last. The design and quality of the glasses are impressive: stylish, well-finished, comfortable, and thoughtfully designed. However, the standout aspect is the service provided. The support team was friendly, professional, and attentive at all times—something that is hard to find nowadays. It's evident that there is a brand behind this that genuinely cares about details, looks after its customers, and puts equal effort into the product and the purchasing experience. For all these reasons, I recommend this service without hesitation to anyone seeking glasses with character and exceptional customer support. It's a brand I'm pleased to return to.

5
Date of experience: Dec 22, 2025
Juno Butler
A great experience on my second purchase

This is my second time buying from this shop, and I love the style. The service feels like chatting with a friend. Thank you to the team!

5
Date of experience: Nov 28, 2025
Warder55
A loyal customer with consistent satisfaction

I've been a loyal customer of this company for the past couple of years and have never been disappointed. The quality of the sunglasses is fantastic and the price is unmatched. I constantly receive compliments when I wear them. The service is also top-notch. I had an issue and I can't thank the representative enough for resolving my inquiry promptly. Keep up the great work!

5
Date of experience: Nov 20, 2025
Concerns about durability, but excellent support

I’m updating my review after the company's public response. Customer support was true to their word: they sent me a replacement pair of sunglasses at no cost and kept me updated with tracking and follow-up emails. I appreciate the professionalism and respect shown by the support team throughout the process. However, receiving a new pair doesn't change my concern about the product itself. The arms of the glasses still feel fragile for sunglasses that are meant for regular use. It’s odd to have sunglasses that require such careful handling, especially at this price point. Overall: Customer support: 5/5 – very responsive and honest, they delivered on their promises. Product durability: still a concern, particularly the frame's arms. I appreciate the customer support's attitude, but I hope the brand enhances the robustness of these frames in the future.

3
Date of experience: Nov 12, 2025
boolapin38
Impressive sunglasses

I ordered two pairs from a certain company and I'm very impressed! The design is excellent and the quality exceeded my expectations for this price range. The packaging was great and delivery was very fast. I made a mistake with my address, contacted customer support, and they resolved my issue quickly. Great value for money; I recommend this service if you're looking for stylish and affordable sunglasses. I will be ordering again.

5
Date of experience: Nov 05, 2025
Lucy Barnes
Exceptional customer service and beautiful sunglasses

I purchased sunglasses from their store in a certain city. After a few months, a small metal piece on the frame fell out. I couldn't exchange it since I'm not local. However, I had a wonderful experience with their customer service. They sent a new pair of sunglasses within the same week. They have a beautiful selection, and I highly recommend checking them out, whether online or in-store.

5
Date of experience: Nov 05, 2025
Algernon Smith
Fantastic frames and great staff

Fantastic frames and the staff are wonderful; they helped me quickly.

5
Date of experience: Nov 05, 2025
Martin Clark
Excellent customer support

This is the third time I’ve bought from this company because I love their designs. This time, the shipping company lost my package. When I contacted the support team, they quickly took action and replaced my order without hesitation. I received it in just 3 days! Very few brands go the extra mile like that—I’m truly grateful to them. Thank you!

5
Date of experience: Oct 29, 2025
RA23
Great customer service experience

They offered me a discount code even though the promotion had ended, which made me very happy. I ordered two pairs of sunglasses, and they are absolutely perfect. The value for money is excellent!

5
Date of experience: Oct 22, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More