Review Time
I called Craig in a slight panic with a suspected case of bedbugs. I’d spoken to a few other companies first who were all pushing me to book a treatment and not aiming in any way to help me diagnose the problem. Craig was completely different. He diagnosed bird mites over the phone and offered to come and locate the nest. He sent videos to help, and was so quick replying to my messages/calls. He came round with his colleague, and explained my options really clearly to me. A couple of days before they were due to visit, I suspected that our infestation was only minor as the bites had started to subside. Craig agreed that it would be good to wait and see before having us needlessly pay for the heat treatment. The mites did end up dying out but I had to leave a review as this was by far the best customer service we’ve had in a long time! I wouldn’t hesitate to recommend. Thank you again Craig! (I left the same review on Google)
Honestly I’m so happy with the customer service I received from Craig, I had a bed bug problem that was so stubborn and hard to get rid of, to the point I could not sleep in my bed.I had hired another company previously but felt my time and money was wasted as their efforts fell below my expectations.Craig exceeded these expectations and managed to get the bug problem under control and now gone and I can finally sleep in my own bed comfortably. Iv already recommended him to a friend and she will also be using his services. Thank you Craig, will forever be grateful for your service.
I rarely write reviews , However Craig, and his team have been truly professional, a class act and i can't recommend him enough so i had to leave a review :) I discovered bedbugs and thru watching craigs videos online, i was able to look properly in the rooms and see if it was in fact bedbugs or something else.Unfortunately, when i did ultimately identify it was bedbugs, it was a stomach sinking feeling, especially when you have young children in the house. I visited the companies tiktok channel and looked at their videos/checked reviews and that did give me confidence to reach out. When you have bedbugs, it's a horrible feeling and when i reached out to Craig, he was understanding, caring and re-assuring.He explained the next steps and how to prepare the house for his arrival.He kept me updated until my appointment, which was excellent customer service.He visited me and it was confirmed - bedbugs! BUT there was 90 eggs approx - just waiting to hatch. My house is kept clean so this was a HUGE shock - when they seem to appear from no where but Craig has a heart of gold, explained the entire process and even give me updates via messages/videos during the heat treatment process. I felt confident with Craig and leaving him to look out the house and even having bedbugs is something neighbors can be nosey. So it is a discreet service/setup.When the heat treatment process was done, craig then explained - what to do next and provided excellent after care.To the extend of even keeping in touch until this day.When you have bedbugs, you do lose sleep - so reassurance is welcomed. So, i would like to personally say a huge THANK YOU to craig and his team for his tremendous help, if you want help, some one trustworthy, some one who knows what they are doing and will get the job done - then honestly reach out to craig - you wont regret it. I would MASSIVELY recommend them and have already recommended them to someone. There's not many people in business who go out there way but craig and his service have been phenomenal.HIGHLY RECOMMEND 10/10 SERVICE!!!!!!!
Craig was an extremely personable professional. He ensured to provide an immediate response in early hours in the morning for my query and ensured to keep me calm and reassure me of the procedures which need to take place. Unlike previous chemical treatments we consistently had, there was no faff and he was extremely polite to answer hundreds of questions at all times about preparing the house and the problem in general. He answered enquiries immediately and ensured to provide as much detail as possible. Craig ensured to keep us updated with photos, videos and calls throughout the day about everything he is doing and what he has found and ensured to be extremely thorough with his work. Thank you so much to Craig and his son for all they have done and hopefully the critters will never return!!!! We have just had the treatment and are glad that the 6 month guarantee is in place. Craig was also very considerate to come back a few weeks later to double check the property and ensure all was clear. ☺️ Thank you so much from all of us 🥰🥰🥰☺️
I would highly recommend Craig and his team!!I come across his company on Google saw he had good reviews. I gave him a Call told him all about my problem. He listened to me go on in a panic, he sounded passionate about his work and helping people. He came to my property and done a heat treatment. He kept me updated throughout the day and supported me through it. He continues his support after the job and has always been on the other end of the phone for questions, advice and support.
So I have had itchy spots on my back and thought I may have been bitten by bedbugs. After a lot of online research I discovered heat treatment was the best thing to resolve the issue. I then went with a company called Rentokil who were extremely persuasive and asked me to pay a great fortune to carry out a heat treatment, as I was desperate I did. Unfortunately, the subcontractor that they used ( who only charge half of what Rentokil did) did not carry out the treatment properly as requested. This is now left me feeling very distressed! After desperately trying to resolve the issue I came across a TikTok video on bedbugs and I then messaged Craig via Instagram. Since then Craig has been exceptional and has spent considerable amount of time talking to me on numerous occasions via telephone and has offered me sound advice. He mentioned hiring a sniffer dog to see if I do actually have bed bugs. Craig has also recommended other devices for detection and has sent me links as the sticky pads are not always reliable. Craig has always responded swiftly to my messages and offered me FREE advice. He has never attempted to sell me anything and he could have easily said for me to do another heat treatment but has offered me great advice instead. Genuine man who offers excellent customer service. I wish I came across Craig sooner as I wouldn’t have wasted any money, time and energy. Thank you Craig for being kind and genuine, much appreciated!
Huge thanks to Craig and Pat for their help with bed bugs. We called them last minute on the bank holiday long weekend and they came through immediately the next day (during the holiday no less!). They answered all of our questions (since we had never experienced them before) and helped ease our worries. Craig explained the process and kept us up to date throughout the day to ensure we knew what was happening during the process. I couldn’t recommend them more and wouldn’t use anyone else!
Can’t thank you enough! So glad we found Extreme to carry out a heat treatment for us! When I first spoke to Craig, I felt confident that he knew his stuff in regards to Bed Bugs. Everything he promised became reality and after one day of treatment, we are clear of them now. Would definitely recommend!
Can’t recommend Craig and his team enough, he made the whole process completely stress free for us and is very knowledgeable with what he does. Very friendly and professional service that I would definitely use again. After a one day visit, the Bed Bug problem has been completely eradicated and I can stop worrying now, Thank you Craig!
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BED BUG CONTROL
Heat Treatment Specialists
With over 30 years experience in the pest control industry we have dealt with all types of pest and tried many different Bed Bug Control treatments. Over time Bed Bugs became resistant to insecticides so as technology advanced we invested in chemical free heat treatment machines.
Bed Bug control using heat treatment can eradicate the bed bugs and many other insects using the correct temperatures in one visit. Ensuring that the treatment is at the correct temperature for the correct length of time allows the treatment to take full effect. We use specialist software controlled via Wifi heat sensors to constantly measure the heat which maximises the kill rate.
We constantly monitor the treatment to ensure there are no cold spots in the room and that the temperature is consistently maintained for the correct length of time to ensure both insect and eggs are eradicated.
ABOUT US
Extreme Bed Bug Control
We are a family owned and operated bed bug control company that was solely created because of the bed bug nightmares that are occurring world wide.
Bed bug infestations can quickly become a very stressful experience and we understand what each and every one of our customers are going through. We sincerely care about what we do. The most rewarding part of our job is helping people become bed bug or insect free so that they can go on with their lives and put the nightmare behind them.
Extreme Bed Bug Control are a customer focused organisation that is 100% committed to providing you with the best experience possible when it comes to making your home or business a safe and healthy place to live and work. We stand behind our technology and workmanship and guarantee complete customer satisfaction.
When you contact us, you can rest assured you’re placing your trust in the hands of a company who genuinely care. After a close evaluation, we offer upfront, honest pricing so you can make informed decisions about your property.
We also offer heat treatments for other insects such as moths, cockroaches and many more.
How it Works
Heat Treatment
We use discreet industrial heaters which can be quickly setup for the treatment. The heat treatment acts as a closed system, recycling the heated air inside the building through an intake port, over heating coils and then out into the treatment area.
Each time the air passes through the heater it imparts more energy into the air, producing higher temperatures. Our industrial heaters have thermal regulator switches which allow us to set them to the required temperature.
We can set up the heat treatment area, close the door and regularly check using Wifi heat sensors to monitor the heat levels.
Our heaters provide a 100% kill, 100% of the time. Heat is the most effective insect and bed bug control treatment.
How We Work
Extreme Bed Bug Control
From the initial phone call we need to book a full inspection of your property to ensure we have the required information about your property which will allow us to understand the best way to treat the problem. This also allows us to step through our checklist of recommendations that we can offer you.
If you are happy for us to perform the treatment we will arrange a date and time suitable for us to perform the work.
Treatment can take anything between 4 - 12 hours depending on the property. We recommend that residents do not enter until temperatures have cooled to at least 85°F which we will monitor for you.
We recommend that clients stay out of the property for 24 hours, from start to finish, then return to a fresh insect free home.See more
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