snagmynewhome.co.uk

4.4
4.4 Based on 61 reviews

Snag My New Home is one of the leading, independent and professional snagging survey companies, offering snagging inspection services throughout England since 2018. Our Inspectors are RPSA or RICS accredited. We will inspect your property exhaustively ins...

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Average Rating

4.4

/
5

61 Reviews

5 Star
81%
4 Star
3%
3 Star
3%
2 Star
0%
1 Star
13%

All Reviews

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Review Time

LB23
We are thrilled with our choice of the service.

We are thrilled with our choice of the service. From beginning to end, the team exhibited a high level of professionalism and communication was seamless. During what can often be a highly stressful and complex home-buying journey, the service made everything feel smooth, efficient, and entirely stress-free. We did not anticipate a thorough report since our new-build initially seemed perfect, but the representative’s meticulousness and professionalism demonstrated the true value of the inspection. A heartfelt thank you to the representative and the entire team for their exceptional service.

5
Date of experience: Jan 18, 2026
Austin F.
Very poor snagging experience. Avoid.

Very poor snagging service. I booked this service for snagging my new flat, and the experience was disappointing. The inspector was in and out in under 40 minutes, which was inadequate for the property size. Major issues were missed, including significant flooring defects and a faulty heating system, both discovered later during a second inspection by another service. I had to point out several issues myself, which seemed to irritate the inspector, an unacceptable response. The overall approach felt more aligned with the builder’s interests than my own as a homeowner, providing minimal reassurance. For example, when I mentioned the uneven bathroom sliding door, he attempted to fix it instead of documenting it, which was highly unprofessional. Due to this poor service, I had to pay for a second inspection, which was thorough and professional, catching several issues overlooked by the first inspector. My recommendation: avoid this service at all costs. You may end up paying twice. Choose a service that advocates for you, not the builder.

1
Date of experience: Jan 07, 2026
Maypaya21
Booking process was a breeze

The booking process was straightforward. The inspector who came was polite and respectful. He conducted a very detailed inspection, uncovering issues we had overlooked after living here for several weeks! I would definitely recommend this service.

5
Date of experience: Dec 29, 2025
Impressed with the thorough inspection

I was very impressed with the snagging inspection. It was conducted thoroughly and professionally, with great attention to detail. Everything was explained clearly, and the report was well-structured and comprehensive. Issues I would have missed were identified, providing me with real peace of mind. Excellent service from beginning to end — I would highly recommend this inspection to anyone purchasing a new property.

5
Date of experience: Dec 24, 2025
Bella
Thrilled with our choice

We are thrilled that we chose this service. From start to finish, the team was very professional, and communication was clear and prompt. They made the stressful home-buying process feel smooth and efficient. Although our new-build appeared perfect, we were surprised by the detailed report. Special thanks to the inspector for their exceptional attention to detail and thorough approach. A big thank you to the entire team for such outstanding service — we would definitely recommend them.

5
Date of experience: Dec 22, 2025
Griffin Harris
Local surveyor is the way to go

I booked this company twice for a survey of my new home, and both times they canceled on the day, claiming no surveyor was available. It would have been helpful to know this when I was booking and paying for the service. We eventually opted for a local company that did an excellent job.

3
Date of experience: Dec 20, 2025
Frank W.
Very satisfied with the service

Based in the area and very satisfied with the service received. The team was professional, and the inspector was attentive and thorough, identifying issues that my partner and I missed. We appreciate the detailed report and would certainly recommend this service in the area.

5
Date of experience: Dec 13, 2025
Hazel
Timely and detailed inspection

I arranged for a post-snagging inspection, and the inspector arrived on time, providing the report within 24 hours as promised. Their service was detailed and efficient. I will recommend them to others.

5
Date of experience: Dec 10, 2025
Marshall
Impressive new-build inspection

We had our new-build home inspected recently, and the experience was genuinely impressive. The inspector arrived on time and was well-prepared, explaining everything throughout the process. They used professional equipment and identified issues we would have missed. The report was clear and detailed, including photos and explanations for each issue, making it easy to communicate with the developer. Their expertise provided reassurance during a stressful time. We would definitely recommend this snagging service to anyone buying a new property.

5
Date of experience: Dec 06, 2025
undergirl13
Disappointing snagging experience

Very disappointing snagging service. I booked this company for a snagging inspection on my new flat, and the experience was frustrating. The inspector was in and out in under 40 minutes, which felt inadequate for the property size. He overlooked major issues, including significant flooring problems and a heating fault, which were later discovered in a second inspection by another service. I had to point out several issues myself, which seemed to annoy him, an unacceptable response to a service meant to cover such details. The overall approach seemed more favorable to the builder than to me as a homeowner, offering minimal reassurance. For instance, when I mentioned an uneven bathroom door, he attempted to fix it instead of documenting it, which felt highly unprofessional. This poor service led me to pay for a second inspection, which was thorough and professional, catching many issues that the first inspector missed. My advice: steer clear of this company. You might end up paying twice and should choose a service that truly advocates for you.

1
Date of experience: Nov 25, 2025

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Business Details

  • Snag My New Home is one of the leading, independent and professional snagging survey companies, offering snagging inspection services throughout England since 2018. Our Inspectors are RPSA or RICS accredited. We will inspect your property exhaustively inside and out including loft, garden, garages, etc. Hire us to get peace of mind and protect one of your biggest life investments. Your satisfaction is paramount to us and we will do our best to provide you top notch services. Please note, your developer is liable to fix all out of tolerance range snags up to 2 years after your purchase.

    Last but not least, we are the only company in the UK, who are offering Pre and Post completion inspection in one visit for one flat rate, which includes ALL. No extra or hidden charges.See more

  • email info@snagmynewhome.co.uk
  • call 02030929597
  • language https://snagmynewhome.co.uk

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