Review Time
Greatest customer service and technical support. Eyeride.io is the only system I recommend to all my colleagues. The internet is amazing, I run my Fire TV and play YouTube videos while my customers are using the wifi. There are times when I hit a dead spot and have to wait to reconnect but that's about it. # Best Ever.
We use Eyeride for two completely different companies for over 3 yearsThere is NOTHING ELSE like this. Full streaming from multiple angles on multiple vehicles at the same time for the same price as the other guys with only event notifications. This is simply amazing.We had them install the units on one of our vehicles and they trained us to install them on the rest. Was such a joy. Any issues were just a phone call or an email away. Has saved us a bundle in accidents and customer satisfaction
The unboxing of EyeRide by EyeLights was exciting.Then I found that Eyeride can be mounted only on the right side of the helmet. That's bad because on the right side of the road there are most of signs and possible dangers for the rider.Then 2 weeks of trying to set Waze as default navigation app. My request to customer service was useless, I got just copy-paste from Eyelights web site. Searching in the Internet have some hints but still useless. Finally. I found how to set it - tricky workaround. However this might be done easily with Captain rider app.Next, change volume of voice is possible with voice commands only. That's awkward. The main unit must have volume ring or buttons.The control of brightness is also done via app. It's not comfortable to open the app few times a day for different weather conditions.Captain rider app can set the Eyeride parameters only when paired. Why? If all the data is in the cloud, let user to set what he wants. Later, when device paired, load the configuration into the main unit.And finally, killing problem: when Eyeride paired with the phone, the data service works rarely and slowly. I must say "OK google" about 15-20 times until something happens. During the ride it's impossible to call google or even answer incoming call.The optic module is really good. Smooth picture, great brightness. The optic engineering is really awesome.However, low usability discovers poor product management team. Fully charged Main unit is heating and discharges in 1.5 hours at the lowest brightness setting shows the poor electronic design. The Captain rider app shows poor software development cycle.I'm very unhappy with my Eyeride, long anticipated, and very disappointing experience.If anyone needs it as decoration or for part, drop me a message, I'll send you mine. It's useless.
Probably the best service you can find out there for motorcoach.They have multiple solutions that are all integrated with each other in one place which makes it so much more convenient than different solutions from different companies. Unlimited WiFi is great, E-Log, fleet maintenance, GPS tracking, camera system with real time viewing and cloud recording for easy access. We've worked with a lot of different services over the years, I can say hands down that non of them took it as seriously as they did and are focused on one stop shop for all the solutions you might need.Can't recommend enough, best decision you can make for your fleet.
If I were to use one word for this company, it would be "garbage". It's not the customer service, there nice people and try to help, I just don't think they know what their doing nor do they know how to fix the bugs in their system. The company I work for has been using them for the past year, and through out that year we've probably had the system up and running for about a quarter of a year. There are so many bugs and crashes in their system that it doesn't ever work. Most of the time when theres a problem they want us to figure it out for them so they can work on it for the future. I wouldn't recommend this company nor their system, honestly I would much rather do DOT driver log books, then to deal with the drama of having to use this whack system.
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At EYERIDE, we simplify fleet management with advanced technology for seamless operation and maximum control. Our all-in-one platform allows easy oversight of your entire motor coach fleet, regardless of location. Key features include state-of-the-art AI dashcams that capture events to improve driver behavior and vehicle safety, live video streaming and recording that monitors up to 16 cameras per vehicle in real-time and records up to 90 days of footage for comprehensive security, and passenger WiFi management to keep passengers connected and satisfied. Additionally, GPS tracking and ELD/ELOG compliance ensure precise vehicle location tracking and regulatory adherence, while intuitive tools streamline driver performance management, scheduling, and vehicle maintenance. EYERIDE provides unparalleled visibility and control over your fleet, enhancing safety, efficiency, and passenger satisfaction. Contact us today to transform your motor coach operations.See more
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