Review Time
DO NOT UNDER ANY CIRCUMSTANCE RISK BUYING FROM THESE SCAMMERS!!!!!!
You might think; well there’s great 4-5 star reviews, why not? I’ll tell you why not, firstly, this supplier scammer is a ‘hit and miss’ - roll the dice company. I ordered two items, one arrived and the other never arrived. It didn’t even make it close to the delivery address. That wouldn’t have been an issue per say, but the item was returned to these scammers and they didn’t even bother to contact me to inform me of the situation and only refunded me once I made the contact.
They are scammers and lazy incompetent wasters. Save your time and money.
So it took 6 weeks for a delivery from Manchester to Norwich to NOT BE DELIVERED FOR NO REASON, to then return to Manchester and get a refund.
I don't feel confident in this service. I bought some tops from a store and had to return a few for a refund. I only received a partial refund, and it came from a completely different entity. I'm still waiting to see if I will receive the remainder of my refund, but I’m not optimistic. I won't be placing any more orders with them.
I returned an item, but the service rejected it. The item is unworn, unused, and has all original tags and labels attached, yet it was still turned away. Interestingly, I faced a similar issue with another return on a different platform owned by the same company, which occurred in the same week. It appears that the company has a consistent policy against accepting returns, or the return process is flawed. In summary: Excellent products and great prices; however, the return process seems ineffective. Purchase only if you are sure the item will fit. ----------------
Update: A representative responded to the review, providing the order details for the item purchased through the service.
I'm extremely disappointed. I ordered a sweatshirt as a Christmas gift, but it never arrived. After attempting to order a second one, that also failed to show up. I tried again, and once more, no sweatshirt. The only silver lining was the fast refund, but it doesn't address the absence of the sweatshirt. They couldn't even provide a working tracking number. It may work well for domestic orders, but international ones feel like a gamble.
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