Name: factormeals.be
Telephone: 000000000
Rating: 3.5

zegoboy42 Guest

Frustrated by Unexpected Charges

A friend referred me to the service, and I was glad to try a free box. However, I was shocked to see a €36.95 charge on my account. Upon checking, I found a delivery scheduled for the next week that I did not order. I received no email or notification regarding this delivery. I've tried to contact them by phone and email without success, and I can't cancel the order online. I am extremely frustrated and disappointed with the service.

Date of experience: Dec 12, 2025

Maureen Powell Guest

2 months ago

Unexpected Charges Left Me Frustrated

A friend introduced me to the service, and I was excited to try a free box. To my surprise, I found a charge of €36.95 on my account. When I checked the website, it showed a delivery scheduled for the following week, even though I hadn’t ordered anything else. I received no email or notification about this delivery. I've been unable to reach them by phone or email, and I can't cancel the order on their site. I am very upset and disappointed with the service.

Date of experience: Dec 11, 2025

Sigmund Guest

3 months ago

Fresh and Convenient Meals

The meals are incredibly fresh, easy to heat up, and more than sufficient for a full meal. They are also quite tasty!

Date of experience: Nov 27, 2025

Nadine Adams Guest

3 months ago

Healthy and Delicious Meals

The meals are nutritious and taste fantastic. They offer a simple solution for busy evenings.

Date of experience: Nov 27, 2025

Ayami_ Guest

3 months ago

Free Trial Misleading

A salesperson promoted the product as a free trial, but I ended up with a subscription for six meals a week. While I could stop the subscription online, I couldn't cancel the first order. Although the office resolved the issue, there was no apology or action taken regarding the salesperson. If they aim to damage their reputation in a new market, this approach is certainly effective!

Date of experience: Nov 18, 2025

Clint Rogers Guest

3 months ago

Missing Second Box

I did not receive the second box, which was sent to the wrong address. I was counting on it for the week, and no alternative solution was provided.

Date of experience: Nov 13, 2025

BP38 Guest

4 months ago

First Meals Were Good, Improvements Needed

The taste of the initial meals was decent, but the second order was delightful! I would suggest switching the plastic containers for paper ones. I appreciate that vegetables and sauce are separate from the proteins. If you're looking to save time instead of cooking, I highly recommend giving it a try. There are many options available!

Date of experience: Oct 23, 2025

Ealdwulf Sanders Guest

4 months ago

Frustrated with Credit Policy

I can't believe I received a credit for meals that were never delivered. The credits can't be used for already discounted orders, and I still have about ten orders that are discounted, making it impossible to apply the credits for meals I paid for but didn’t receive. This is a pathetic situation. I'm done!

Date of experience: Oct 13, 2025

Karolyn Guest

4 months ago

Service Doesn't Follow Their Own Rules

I ordered a box over a week ago and was told I could make changes within five days. After deciding to change my box, I was denied the ability to do so, and support claimed they couldn't assist. This is terrible service.

Date of experience: Oct 09, 2025

AF75 Guest

5 months ago

Tasty Meals, Portion Issues

The meals are flavorful, but the social media images can be misleading, particularly regarding meat portions. I assumed the portions would be consistent, but my partner and I received different quantities for the same meals.