Review Time
The customer service department was so responsive and helpful. They helped me navigate the app and my account seamlessly. Not once did it feel like I was talking to a bot or stuck with automated responses.
We have been using a Little Spoon subscription since my daughter turned 10 months old. I truly believe this is one of the reasons why she eats as much food as she does at 14 months old. There have been a few times that our packages have been either delayed in transit due to either winter weather or shipping manufacturer error in Little Spoon has always given credit towards those meals that never arrived in time in my family has truly appreciated their customer service team!
An exceptional service! Our child enjoys the variety of foods he has experienced, particularly as he transitions from purées to solid meals. It's ideal for busy parents who need assistance on days we can't cook, or to provide healthy snacks since he's quite selective. The support team has been wonderful in handling any delivery concerns we've had. I've been a customer for 7 months and will certainly continue using this service.
An incredible service! We're thrilled with the variety of foods our child has tried, especially as he transitions from purées to solid meals. It's a lifesaver for busy parents on days we can't cook, or to enhance his snacks with nutritious options due to his pickiness. The support team has been exceptional in resolving any delivery issues we've faced. I've been a loyal customer for 7 months and plan to continue.
Terrible support experience. The website was misleading; I thought I was paying $30, but they charged me $89. I tried to cancel that same night and get a refund, but they refused to return my money. They messaged me twice and then stopped responding. The worst experience ever. There are better and cheaper options available.
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