Review Time
Very disappointed with this clinic and the results that I ended up with… I initially went in for my procedure after the usual consultations leading Upto it, up to this point they were fine to deal with, it was only a small procedure 1500 circa hairs to fill in some gaps around my temple area, I’d say it’s probably one of the most straight forward / easiest procedures they would carry on, it was a big area put it that way… anyway skip to the procedure day and I was advised to come in early for 8am, I won’t bore you with to many details but the procedure felt rushed, was meant to stop for some lunch for 30 mins but they were back in the room where I was left to have my lunch within 10-12 mins so I felt a little uncomfortable with this, anyway we carried on and I was surprised at how little Dr Farjo was involved, 98% of the procedure is completed by nurses so if you’re going to this clinic based on a certain reputation… don’t bother… maybe if you’re a celeb you may get the actual ‘DR’ service but for me it was completed by I believe 3 nurses crowded around my head.
They told me at the end of the day that there would be regular check ups and consultations to generally check the progress which gave me confidence, I paid just under £7000 for this basis Fue transplant and now we are 16 months later I’ve never heard from them once… I’ve sent a couple of emails but no reply…. I do recall when I first registered my interest the contact from the clinic was relentless in basically securing my deposit, Cheryl I believe who is employed on the sales side will sell you a good solid caring clinic but as I’ve found and a few others from reviews I’ve now read it just isn’t genuine, they don’t actually care about long term progress or results, they are only interested in your money, absolutely gutted as i had a choice of a few clinics but I went with Farjo as they were local and now I’m massively regretting that decision.
Overall my results are really poor, I’d say I’m 5/10% better than when I first went in… it’s not very noticeable at all and for what I paid they should have got this right as it was a small area around my temples, nowhere else, I believe they used to few donor hairs, the job was rushed and it felt they were more interested at finishing at 6pm rather than providing me with what I had paid for, don’t forget they also started my procedure 2 hours late at 10pm when I was told it would start at circa 8am, no explanation needed as given for this.
I went to this clinic based on the reviews I had read about Dr Farjo but I ended up with an extremely poor experience and I'm now in the process of researching alternative clinics to try and put it right which feels a massive let down when I already paid a substantial amount to them.
It feels like if you’re a profile or a celeb you may get the service from Dr Farjo and potentially get good results but please don’t make the mistake that I did and go to this clinic based on reviews for Dr Farjo as it’s highly unlikely he will be a part of your hair transplant on the day, he just does a quick check at the end, the main process will be left to the nurses , I just wish I knew this before I parted with £7000.
I’m sure they will reply as they have to other negative reviews and suggest they don’t recognize me or they have no record of me but please believe me this is a true factual story and it’s taken me a long time to come around to leave this review as initially I was going to leave it but I’ve come to the conclusion that others need to be warned that this clinic is not all that it’s cracked up to be unless maybe you’re a ‘profile’ if you’re just a general layman like me then all they see is your money and I believe you will get a poor procedure overall with no serious input from Dr Farjo.
Please check reviews online and there is also a video or two on YouTube called ‘my Farjo hair transplant nightmare’ I just wish I had seen this pre op but here’s your chance that if you haven’t had your op yet to do some serious research and fact finding before you part with your hard earned cash.
The results are one thing but what I’ve found massively disappointing is the fact once i had my op they didn’t contact me a single time to see how I was getting on, despite saying that they would at different stages, like 6 months, a year etc…I find that now to be extremely revealing and says a lot about them.
Yes I did contact them twice but didn’t hear back once……
This is a completely factual story and should Farjo hair institute try to deny it like they have with some other bad reviews I will be following up with further information.
***massively disappointed**
I recently visited the Farjo Hair Institute for my hair transplant on 03/03/2026, and the entire experience was exceptional from start to finish. Dr. Farjo and his team truly went above and beyond, not only prior to my appointment but throughout the entire procedure.Before the day of the transplant, the communication and support were second to none. Every question I had was answered promptly and clearly, and the team made sure I felt fully prepared and reassured. Their professionalism and attention to detail were evident long before I even walked through the door.On the day of the procedure, the care I received exceeded all expectations. Dr. Farjo and his team were incredibly supportive, attentive, and genuinely caring. They checked on me constantly, ensured I was comfortable at every stage, and created a calm, reassuring environment. Their skill, precision, and dedication to their work were truly impressive.What really stood out was the team’s willingness to go above and beyond in every way. They were patient, friendly, and completely focused on providing the best possible experience. It’s rare to encounter such a combination of expertise and genuine compassion.And most importantly—I’m super happy with the result of my transplant. The outcome has exceeded my expectations, and I’m extremely grateful for the remarkable work the team has done.I would highly recommend the Farjo Hair Institute to anyone considering a hair transplant. The professionalism, care, and outstanding results speak for themselves.
had an excellent experience with Farjo Hair Institute. From the initial consultation through to the procedure and aftercare, everything was handled with the highest level of professionalism and care.Dr Farjo is extremely knowledgeable and takes the time to understand what will suit each individual. His attention to detail and expertise gave me complete confidence throughout the process. The FUE procedure was carried out with precision and care.The entire team is welcoming, supportive, and makes you feel comfortable from start to finish. You are treated with genuine respect and warmth, which makes a big difference.I would highly recommend Farjo Hair Institute to anyone in the UK or internationally who is considering a hair transplant.
From first dealing with Cheryl, to then meeting Dr.Williams and his super professional team, I was really looked after throughout the whole process. I was taken aback by how many staff were involved and the level of precision required. I am super hard to please and hardly ever give 5 stars for treatment, but on this occasion I would have no reservation to recommend Greg Williams and his team to everyone, as he is an absolute perfectionist. Kate Murphy
Experiencing female pattern hair loss was a tough challenge that impacted my confidence. Although I attempted to disguise the thinning area with a clever 'comb over,' I still noticed the shiny scalp when the light caught it. My hairdresser recommended Dr. Farjo, and nine months ago, I met him for a consultation. He patiently described how he would transfer hair from the thick growth at the back of my head to fill in the sparse area. Yesterday marked the procedure day. I arrived at the Manchester clinic at 7:30 a.m. for the pre-op routine, including sedation and medical checks. Throughout the nearly 12-hour process, 1,800 hair plugs (around 5,000 hairs) were transplanted from the back to the front of my head. The team ensured my comfort, providing breaks, snacks, and a light lunch while explaining post-op care, including how to wash my hair starting the next day. The downtime is about a week for intense activities like gym workouts, and thankfully, I can visit the hairdresser in just a week. Dr. Farjo and his team were wonderful, offering pillows to keep me comfortable while I stayed in various positions throughout the day.They advised sleeping slightly elevated and provided a cover to protect against any potential mess. I also received medication to take home. After a restful night's sleep, I'm eager to gently wash my hair today. This decision feels like an important investment in myself, and I’m excited to see my new look in the coming months.
Bessam, Nilofer and the team at Farjo are fantastic. I first went for a consultation around 4/5 years ago and was advised to start finasteride, regaine and viviscal which I did. During this time my hair improved, which was great. In late 2025 I noticed the receding again particularly on one side. I booked a repeat consultation to talk through my concerns particularly regards anaesthetic administration pain during the procedure (after reading a few horror stories online at other clinics). I had no need to worry. The procedure was comfortable and 95% pain free (any small twinges were over in a few minutes). The team at Farjo care about their clients, are patient, reassuring and aim for a quality/natural end result. As an anxious person pre procedure I have left feeling on top of the world. Highly recommend x
Great experience at the Manchester clinic for another procedure with Farjo Hair. I had my first procedure in 2022 which was good but on this occasion it was even better!Communication prior to the procedure was thorough in terms of both the administrative aspects and also the technical details. On the day of the procedure, I felt at ease very quickly. The consultation with Dr Bessam Farjo was meticulous; he showed empathy and clearly took on board my preferences. During the procedure, staff kept me updated with what they were doing including Dr Farjo telling me towards the end that he was checking the areas worked on. I found the process reassuring.The whole premises had a pleasant ambience being very comfortable, clean and well decorated which makes a difference. A full lunch was provided in a room away from the operating theatre - this was a nice touch as it’s good to have a break away from the main room. All of the staff were very friendly and approachable throughout the day. Special mention to Sara (surgery manager) and the lady dealing with the administrative details & post-surgery protocol. There were some decisions to be made on the day and it was important to have good communication.I also had a telephone call a few days after surgery just to check that everything was satisfactory. Again, this is reassuring.Results from the procedure will be seen in due course, but I’m very confident that it will come out well. Overall, this is certainly a place I would recommend.
Massive thank you to Dr Williams and all of his team who made me feel so at ease and comfortable throughout the whole process. From start to finish they were so professional and I would highly recommend them :) I can’t wait to see the results!
Excellent service from start to finish. Fantastic results after just 12 months. Dr Williams gave honest and sound opinion at initial f2f consultation, was clear and calming on the day of surgery, and then gave detailed honest assessment on f2f follow up. Couldn’t recommend Dr Williams, and the practice high enough. Cheryl my patient manager was also extremely helpful all the way through!
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Farjo Hair Institute a leading UK hair transplant clinic led by Dr. Bessam Farjo. We’ll help you understand hair loss, treatments and what to do next.
