Review Time
Excellent and professional service from Farley Dwek. Helped us to achieve full CHC funding for my mum in law . I would recommend the advocacy service. Carla was very professional and knowledgeable. Her help and support was invaluable
We approached Farley Dwek for help following a CHC funding MDT that left us feeling let down and confused. The administrative team were very efficient and after an initial telephone chat, we very quickly received a call back from Andrew Farley to discuss our situation in more detail. I found Andrew to be extremely professional, reassuring, objective and well-informed. He gave me an honest appraisal of our situation and empathetically addressed our expectations from a position of wisdom and experience. Despite the fact we had not officially appointed his firm at that stage (we were still awaiting the CHC decision), he was very generous and gracious with his time on the phone/emails. Thanks to Andrew’s guidance, we were able to articulate and feedback our reservations to the CHC and they ended up ruling in our favour. We therefore did not end up having to formally instruct Farley Dwek for representation but our impression was that they were an exemplary firm with judicious invested leadership and noble ethics.
We contacted Jonathan to help us with a restitution matter from my aunts long term care We have been delighted with the attention that has been afforded us in coming to a resolution l, where all other avenues had been exhausted Thank you !
I enlisted Farley Dwek's help to provide an advocate at the CHC assessment for my mother's complex dementia care. Although CHC refused funding, the advocacy was very helpful, opening my eyes to the challenges of the process and how it works. I would have given up at this stage, but Farley Dwek, not satisfied that we had been given a fair hearing, looked into the case in more depth, and then offered to appeal on a no win no fee basis, having resolved that CHC had made a fundamental error in their assessment. The appeal thankfully ended with CHC granting us funding. The whole FD team were great: they gave clear, honest advice as to what I could expect, and pursued our case doggedly from start to finish. I can say categorically we would not have succeeded without Farley Dwek's involvement. I'm grateful in particular to Debbie Payton - who put the appeal case documents together - and to Jonathan Dwek who saw through the final hurdle of actually getting hold of the funds.
My sister and I have received absolutely first class professional support, guidance and advice throughout an extended period of time, seeking CHC on behalf of our mother. Every member of the team, with whom we had various communications with, were professional, courteous, and clear. The process is a challenging one and without their guidance, support and expert knowledge we would not have achieved the successful outcome that we did. We cannot recommend them enough.
Farley Dwek Solicitors,was recommended by a friend when I needed representation due to an accident at work. Our Solicitor was a keen listener and very compassionate. He did not give me unrealistic advice and kept me informed at e every stage of my case. The professionalism that I received was exceptional and the staff always helpful and polite. He was extremely thorough with the information that was required, and his persistence with every detail helped me to get the result that I wanted. A BIG THANK YOU! Farley Dwek.Rose
All the staff we encountered at Farley Dwek were professional and helpful. The solicitor who handled our case gave us clear guidelines and regular updates. She was kind as well as knowledgeable about the complex procedure which I found particularly reassuring. Our case took about eighteen months to resolve, but we always felt we were in capable hands.
I have just completed a very long drawn out CHC claim for my deceased mother. I could not have done this without the expertise of Farley Dwek. The whole process is a minefield so I am pleased that I chose this firm to represent our family. Everything was very clear from the outset and everyone I dealt with were very friendly and helpful. COVID disrupted my case so some procedures had to be started from scratch which was time consuming and frustrating but Farley Dwek kept me fully informed throughout. Anyone who has attempted CHC funding will know it seems deliberately difficult so I would strongly recommend Farley Dwek without reserve. I will be recommending to anyone who is considering this course of action. Thank you to everyone at Farley Dwek for your help and assistance, very much appreciated.
Although an expense we had not accounted for, the support that we received both over the phone & during 'the meeting' with CHC made it an absolutely crucial cost, unfortunately worth paying.The worry & trauma we were both experiencing was relieved because of Farleydwek's guidance, knowledge & experience.
Whenever I speak to people about my experience with mum..which is often, I recount the conversation I had with you. You were supportive, outlined the support you could give me when I was ready, but then continued to advise me to let the process take its natural course up to a certain point. You said that at some point I would know if I had a battle on my hands, and that would be the time to invest in your professional help. I appreciated this so much because your words gave me a much needed sense of hope that things may not be the horror show I was anticipating. I felt so much calmer after our chat. Mum did infact achieve full funding with relative ease and I'm thankful that you didn't encourage me to start paying you for support straight away...but to wait until I felt things were not going smoothly. That showed great integrity, and that you do care about those who are already living difficult life, and really need people to be supportive of them.Thank you very much Andrew. Mum has now passed away but looking back, it was knowing that you and your team were there as a safety net me is a very positive memory.
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