Review Time
After arriving in China, I experienced extreme pain in my abdomen ( first time ever ). Found a good hospital, The American Doctor was very professional did several tests but could not diagnose without further diagnostic procedures being "approved" by my insurance Co, was given antibiotics ( that did not help ). .I sent the doctors written letter of request for additional necessary procedures to complete diagnosis to " Fast Travel." 2 days later a nurse phoned me to say your case is being "DISCUSSED." A Doctor will call you tomorrow. Five days passed ( By this time I was in agony, no sleep, heart rate up, nausea, exhausted, aching joints, collapsing . ).No phone call from a "doctor" but from an another " nurse" maybe?. Then said, """Before they could make a "DECISION IF ??? !! I WAS COVERED !!" I would have to send them my Aust doctors name and records. I explained I don't have a Doctor or any recent health records she found this " fact " unacceptable. I said you have all the bills I paid and the American doctors letter in front of you? Why are you asking me ? just phone her . Then the penny dropped this WAS ALL ABOUT CLAIMING! THE POLICY I PAID FOR !!. They take your money in seconds but when it's time to pay your on your own !!. I had to buy my own ticket out of China fast to get back to an emergency hospital in Australia!.
Claim your business profile now and gain access to all features and respond to customer reviews.
Travel Insurance made simple
✓ Fast & simple quote
✓ Fast & simple purchase
✓ No medical assessments for purchase
✓ A simple PDS. Hooray!
✓ 24/7 fast help
✓ Simple online claims
