Review Time
I worked with FBABEE for my first Amazon FBA shipment, and overall the experience was very smooth and professional. They handled inspection (AQL), pickup from my supplier, ocean shipping, labeling, customs clearance, and final delivery to multiple Amazon warehouses.
Communication was clear throughout the process, and they kept me updated on shipment status. Even when there were minor delays due to port congestion and weather, they informed me promptly and guided me on updating the delivery window in Seller Central.
The shipments were successfully delivered, and everything was received and accounted for by Amazon. For a first-time seller, having a freight forwarder that understands Amazon’s requirements made a big difference.
I appreciate their support and would consider working with them again.
The team is courteous and quick to respond, but they do not take full responsibility for their services and the products. They mishandled one shipment of my items, resulting in damage to several units, which led to the entire shipment being rejected. After multiple discussions and some insistence, they ultimately compensated only for the damaged units, leaving me with a significant loss. I decided to switch my freight forwarder afterward.
I had an outstanding experience with the company. Their service was quick, dependable, and highly professional. All my items were treated with care and delivered safely to the final destination without any problems. Communication was seamless throughout the process, and they kept me informed every step of the way. I strongly recommend this company to anyone in need of a reliable and efficient logistics partner.
My experience with the company has been fantastic. They managed the shipment of my product, along with additional services such as on-site inspections and creating the shipment plan, ensuring that the supplier met all requirements. The communication during the entire process was superb. They are very proactive, which means I don’t have to take action myself. All I can say is: thank you for a smooth process, and I'm eager to work together again.
I had a remarkable experience with the company! They managed my shipments smoothly from start to finish — no delays, no issues, and excellent communication throughout the process. Everything arrived on time, properly labeled, and exactly as required. Their professionalism and attention to detail provided me with peace of mind. I highly recommend them for anyone seeking a reliable and hassle-free freight forwarding partner!
The team was impeccable; I can’t say anything negative about them. The representative followed through and went above and beyond to ensure everything was in order with my products and shipment, from pickup to delivery. Once shipped, I received updates promptly, and we didn’t encounter any delays. Even when some units were misplaced, I was informed swiftly and everything was accounted for. I look forward to working with them again and highly recommend their services!
The team is courteous and responsive, but they lack full accountability for their services and your products. They mishandled one pallet of my items, damaging a few units, which led to Amazon rejecting the entire pallet. After several discussions and some pressure, they only compensated for the damaged units, leaving me with a significant loss. I switched my freight forwarder after this experience.
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FBABEE offers turn-key prep and forwarding service dedicated to helping Amazon Sellers to get products from China to FBA warehouses
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