back2.co.uk

4.8
4.8 Based on 429 reviews

...

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Average Rating

4.8

/
5

429 Reviews

5 Star
93%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
3%

All Reviews

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Review Time

Seamless ordering experience

I purchased two identical office chairs from this company over the past year and was very pleased with both experiences. The price was unbeatable, and delivery was quick - I placed the latest order on a Sunday and received a call Monday morning.

5
Date of experience: Jan 15, 2026
Carol Baker
Outstanding customer service over the years

For nearly a decade, I've been using an office chair from the company. Their customer service has always been remarkable, resolving any warranty issues promptly and effectively. The representative I interacted with recently was especially supportive. I'm truly grateful!

5
Date of experience: Jan 14, 2026
oungou
A decade of satisfaction

For nearly a decade, I've had an office chair from a well-known brand. Their customer service has always been outstanding, addressing warranty issues promptly and effectively. A representative was especially helpful during my recent interaction. Much gratitude!

5
Date of experience: Jan 13, 2026
Cwichelm Ross
Quick delivery at a fantastic price

The chair arrived swiftly and at an excellent price. There was a little confusion with the assembly instructions suggesting a missing piece, but a quick call to the company clarified that everything was in order.

5
Date of experience: Jan 07, 2026
Norman J.
Everything went smoothly

Delivery was prompt, and a minor issue was resolved very efficiently. You often realize how good a service is when something goes slightly wrong. The price was very reasonable. I would definitely use them again.

5
Date of experience: Dec 19, 2025
cocosp7224
Extremely fast delivery

5
Date of experience: Dec 19, 2025
Antonia Turner
Acquired an ergonomic chair

I bought an ergonomic chair at a great price from a reputable company. I rated it 4 out of 5 because it had the best price available. I deducted one point as I felt the communication regarding delivery scheduling could be improved. They called to arrange delivery, but I missed the call. A voice message or email would have been helpful, and an online delivery date picker would enhance the experience.

4
Date of experience: Nov 17, 2025
Winnifred Morgan
Pleasant buying experience with a quality chair

I was thrilled to discover this company after extensive online research for an ergonomic office chair. Key factors for me included a reachable phone number, responsive email support, reliable courier service, and of course, a great product. The chair feels solid, well-constructed, and thoughtfully designed. It's still early, but it appears very comfortable and easy to adjust. I'm quite satisfied with my purchase and would recommend it.

5
Date of experience: Nov 06, 2025
Emily Scott
Outstanding service

I appreciated the personal touch in the service provided.

5
Date of experience: Nov 04, 2025
Esty Fisher
Fast and effective service

Fast and effective.

5
Date of experience: Oct 20, 2025

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