felixandfetch.com

4
4 Based on 139 reviews

...

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Average Rating

4

/
5

139 Reviews

5 Star
65%
4 Star
8%
3 Star
6%
2 Star
6%
1 Star
14%

All Reviews

Filter Reviews

Review Time

Good product!

Happy with the product, not so happy with the service. On auto pay, the money's been withdrawn for 2 months and no product.

3
Date of experience: Jun 06, 2025
L_02185
I have not received the product since…

I have not received the product since before January but they keep charging me for the project.

1
Date of experience: Mar 23, 2025
Melinda
I’ve been trying to place an order for…

I’ve been trying to place an order for the calm and comfort treats since at least December and the website will not let me place an order. When I reached out to customer service asking them what was going and my frustration as my dog really needs these all I get in response each time was they were out of stock and they didn’t know when they’d be back in stock. Most companies that I have used before would be more helpful. I gave up but then just tried to order again and I was able to order them but they still have not shipped. No one has notified me that they are out of stock or anything so they should have shipped by now and I haven’t heard anything. If they are back ordered then I should be notified.I reached out to them again at the beginning of April asking about my order. They said they are still back ordered but they could give me a refund and it would be processed in 48 hrs. I said I wanted that done and it’s been 2 weeks going on three I still don’t have my refund and I’m getting no response from them.

1
Date of experience: Mar 17, 2025
Dom Clark
Never received product

Never received product, very poor company!

1
Date of experience: Feb 24, 2025
Abraham
Not receiving deliveries

I haven't received any deliveries in quite a while. I'm not sure why

3
Date of experience: Feb 10, 2025
TB81
I received the product on time

I received the product on time. My dog drinks the water and there's been no problem! Thank you!

5
Date of experience: Jan 27, 2025
Eliza Morgan
I have been waiting many weeks almost…

I have been waiting many weeks almost over a month for these vitamins to come and be shipped to me. I don’t think I’ve ever waited this long for vitamins to be sent. If they are out of stock, they should have sent me an email stating that.

1
Date of experience: Jan 23, 2025
Bram Patterson
I am pleased with product but the keep…

I am pleased with product but the keep running out.

4
Date of experience: Jan 14, 2025
Oswald Foster
I like the product but...

I like the product, the problem is with acually GETTING the product. I was on subscription, for some reason, stopped getting it. I tried just ordering without subscription, still having trouble.

2
Date of experience: Dec 26, 2024
Wanda
Good product

Good product, easy to use, dogs like it and their breath is great smelling. Money well spent

5
Date of experience: Dec 26, 2024

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