Review Time
I’ve been feeding my doodle expensive frozen fresh food. He does love it but it’s just too expensive to continue. The I discovered rhe Unkibble. Less expensive and apparently has the same fresh flavor as the high end fresh food. He loves it, without hesitation. Keep at eating the m temperature so no thawing a day ahead.
After pulling an abused and neglected 7 month old pup from the euthanasia list, I was having trouble getting him to eat. Tried all foods but he would only eat if there were treats on it… or he was just really hungry from not eating. Immediately after introducing Spot & Tango, he now waits to be fed and cleans his bowl!! Thanks guys! You’ve made both our lives better!!
The dog food arrived quickly and in good condition. I was skeptical whether my dogs would like this, as I had ordered expensive dog food in the past and they didn't like it. This product was much more reasonably priced and my dogs love it. Great product!
My two pups are on Unkibble. The first two rounds, I noticed that the food does not seem to last as long as intended. I’ve supplemented the last 2nd round with fresh poached chicken to see if it would make a difference as I followed the instructions. I still noticed the food would not last enough until their next order so I ordered the food sooner as I have done the last two rounds and added extra kibble for this third round.
I should have received six bags. Nope, I was shorted the larger turkey bag for one of my pups but the paperwork in the box stated I received 6 bags.
I notified the company of the shorted order and was asked this morning via email at 8:51 am to send the number of bags and the photos of all the bags received. I responded at 9:33 am with the information, 5 bags and all five photos. I have not heard back.
To be shorted the more expensive larger bag leaves a bad impression and anyone who purchases expensive kibble does so because they take the care of feeding their pups seriously. I am still waiting for an answer of when I will receive the missing bag of food that I paid for.
My dog ate the food in the beginning when it was mixed with the Blue Buffalo dry food but then the Blue Buffalo ran out he wouldn't eat it and just barked at me. Their is a big side effect that never went away, extreme stinky flatulence. The smell is so awful you will want to leave the room. I will give away the rest of the expensive food to the shelter, but I'm sure they wont appreciate it, lol smell.... PS they do automatic reorder so be aware.
Customer support is great. They have assisted me promptly answering all my questions and rushing delivery when we were close to running out of food mostly due to children over feeding our dog.
Spot and Tango sent the food in a timely fashion and just as promised. I had a question and they immediately followed up. They were courteous and attentive, and wanted to make sure I was satisfied. The food arrived. Fresh and the directions were easy to follow. Aside from the food what sets them apart is their excellent customer service.
I have three dogs, one of which is a picky eater. I’ve had to feed her separately from the other two for the past couple of years because she takes so long to eat and the others will finish for her if I’m not looking. Spot & Tango has been a game changer for her, she gobbles it down on the spot…never mind the pun. I love that I’ve found food she loves.
Spot and Tango great to work with. I was super pleased they offered a sample of the food before we purchased. The food arrived very timely and was well packed. Most importantly, Lucky loves ❤️ it. He eats it like he's eating a bowl of treats instead of food. Our other two dogs (Yorkies) live it as well, but they're currently on a fresh frozen food subscription they also like. I think adventurally we will switch them over to Spot and Tango, so theyre all eating the same. Lastly, I love the convenience of the food that doesnt need to be refrigerated or frozen. It also makes it easy to take with you in the car. I also put in a treat ball and our dogs love rolling it around the floor to get the food pieces to fall out. It's a fun game for all three to play together. ❤️ Thank you Spot & Tango for making a healthy, tasty, convenient food that our dogs love.
This service lacks honesty. They misrepresent their product and their policies. Customer service seems unimportant to them, and they show little concern for your pets. They do not uphold their refund or return policy. Their main focus appears to be on making sales.
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