Review Time
Purchased a Fender Custom shop guitar from Fender Fever on Ebay. They were actually masquerading under a private account and not offering returns so were avoiding their legal requirements to accept returns FOR ANY REASON ! Seller refused to accept a return and had to open an ebay case. Guitar had a snapped , embedded screw in the headstock that they failed to mention. They denied it and claimed it was mentioned but anybody who can read English can see the description was deceptive !Shocking customer service service and only motivated by pure greed. I have all the evidence of this transaction so message if you want more details...
Great positive experience on a Gibson Les Paul and I highly recommend this dealer.I received quick emails back to my questions and he was accommodating to all my requests (which he didn’t have to be).I opted to collect the Les Paul and upon arrival he was very welcoming and we had a nice chat. In-person I could feel this dealer is extremely passionate about guitars.I really hope to purchase again soon.
Was in touch with them on a purchase, made an offer but never heard back. Not sure what is going on, as many of the reviews on this company on Reverb are good, but my experience has been quite poor.Edit: they said my offer wasn't worthy of a reply, which in and of itself highlights the limited attention clients receive here.
By far the most professional and educated guitar shop I have come across. Thank you for my Japanese Fender Telecaster, it is absolutely mint and plays a dream. Couldn't be happier with the service I received from Max at Fender Fever. Thank you!
So pleased, ordered a fantastic Custom Shop Strat and received ultra fast response to emails and received delivery in under 24hrs via secure TNT delivery. Pristine condition and exactly as described. Would happily recommend them and buy from them again.
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We buy, sell, exchange, trade, commission guitars. Servicing, repairs, independent advice & free valuations. Great worldwide shipping rates!
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