Review Time
I was seduced with 30% OFF my 1st 3 orders and Spoke to Staff on phone and asked them to ensure that both 3 for the price of 2 cheese promotions were on the order, only once I received my order they had decided to only give one promotion. The Lying staff then said I would be refunded the difference, for which I haven't received. I then went to ensure that both promotions were on my 2nd order, at this point I noticed that they had removed the 30% discount. So I decided that they're too dishonest to trade with, so I attempted to close my account, but found it's not possible unless you contact them to ask permission. So I tried to remove my payment details, to prevent them allowing anymore deliveries to be sent. However it's not possible to remove your card details, without handing them alternative details.
I found this people to be very dishonest as they prioritise the companies interests before the customer.
Be vigilant and check your order multiple times before delivery.
Demand your refunds as these women lie through their.
The rump roast heart cut I purchased for the holidays was exceptional. Although it cost £60 for 1.5 kg, it was absolutely worth it. I only got to roast it yesterday, but as a fan of roast beef sandwiches, I prepared it delicatessen-style (140 deg F in the center). It provided two roast dinners and 8-10 sandwiches. Truly fabulous!
The team was exceptionally supportive in arranging a suitable time slot for me over the Christmas period. The food I received was absolutely delicious! I wholeheartedly recommend this service, from which I have consistently purchased excellent quality meat for over a decade. A* Meat and Deli Supplier!
As new customers, we have been pleasantly surprised by the quality of the meat we have received. It surpasses what we were getting before. The quality of the meat, along with the values, ethics, and farming practices that accompany it, are very important to us. Even with our limited budget, we chose this supplier for our needs. However, what stands out the most, aside from the excellent meat, is the customer service. We encountered an issue with the courier service during our second delivery, but the two representatives I spoke with went above and beyond to assist us. Their support made us eager to continue as customers, despite the courier-related issue, which was beyond their control. I would highly recommend both the meat and the service.
As new customers, we have been truly impressed by the quality of the meat we've received. It's far superior to what we were using before. The quality and ethical standards of the meat we purchase are crucial for us, which is why we chose this service as our new supplier, despite our modest budget. However, the standout aspect has been their customer support. We encountered an issue with the courier during our second delivery, but the two representatives I spoke with went above and beyond to assist us. They ensured we remained satisfied customers, despite the courier issue being beyond their control. I wholeheartedly recommend both the meat and the service.
I just finished a call with the wonderful representative who assisted me with my first holiday order. What a kind and helpful person! Nothing was too much trouble, and I felt truly valued, as if I had all their time just for me. It's rare to find such helpfulness these days. I'm eagerly anticipating my first order, and if it's even half as good as the customer service, I'm in for a real treat! Thank you.
A note from both of us to the team, just to express our gratitude. We appreciate all the hard work that goes into providing excellent customer service and high-quality food in such a demanding industry. Each customer feels valued, and I've been particularly touched by the thoughtfulness in your communications. The quality of the meat is consistently high, and your commitment to ethical practices is commendable. The mutton for our stew is always fantastic, and the leg of lamb was delightful. Knowing that the animals had a longer life adds to the enjoyment. On a personal note, as a discerning pet, I find your products excellent, and my friends also enjoy sampling the meats. We're looking forward to our upcoming orders and wish you all a wonderful holiday season.
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We deliver award-winning British free-range meat and sustainable fish across the UK.. Delivered fresh from farm and sea to door.
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